Account Manager

C.H. Robinson Worldwide; Grandview Heights (OH); On-site; USD 24,000 - 50,000; Full time

Benefits offered by this job

Health benefits

401(k) with company matching

Paid Time Off (PTO)

Paid parental leave

Volunteer time off

Stock Purchase Plan

Job summary

C.H. Robinson is seeking high-potential new graduates for its accelerated 24‑month Account Manager program in Ohio. From day one you will engage in high-impact, customer-facing work, using data and innovation to shape supply chain solutions and growth strategies.

You’ll rotate through key functions, gain mentorship, and progressively own customer accounts within a year. The program emphasizes structured training, cross-functional rotations, and hands-on problem solving to develop the skills,

Qualifications

• Ability to manage multiple priorities in a fast-paced environment.
• Strong analytical, problem-solving, and data-driven decision-making skills.
• Excellent communication and interpersonal skills to build rapport with customers and work effectively across teams.
• Experience using customer perspective to guide decisions and actions.
• Leadership or team involvement in internships, projects, or student organizations showing teamwork and problem-solving.

Responsibilities

• Develop broad supply chain expertise through structured training and mentorship.
• Build and maintain trust-based relationships with a portfolio of customers and help solve real supply chain challenges.
• Own shipment execution end to end, from planning through delivery, using AI-enabled insights to inform decisions.
• Leverage data analytics to identify trends and turn insights into improvements in service and cost.
• Collaborate with sales, pricing, operations and capacity teams across functions.

Skills

Multi-tasking

Analytical skills

Data-driven decisions

Communication

Team collaboration

Education

Bachelor’s degree (in progress or completed)

Job description

Position Summary

For more than a century, we’ve been doing what others cannot. As the global leader in Lean AI supply chains – which combines the power of expert people, our operating model and industry leading technology – we drive smarter decisions and stronger results. Here, we bring people and technology together so you can take on complex challenges and make ameaningful impact every day. At C.H. Robinson, we’ve reimagined our entry-level Account Manager role to create an accelerated pathway for high-potential new graduates. From day one, you’ll be immersed in high-impact, customer-facing work, leveraging data and innovation to shape supply chain solutions and growth strategies. As part of our 24‑month Program, you’ll benefit from structured training, cross‑functional rotations, and mentorship that prepare you to take ownership of customer accounts within your first year. By the end of the program, you’ll be confidently managing customer relationships with the skills, judgment, and commercial foundation needed to deliver measurable value for customers.

Duties and Responsibilities

• Develop broad supply chain expertise by learning industry fundamentals (modes, capacity, pricing, service, and customer operations) through structured training, mentorship, and real‑time problem solving.
• Build and maintain trust‑based relationships with a portfolio of customers by understanding what matters to their business and helping solve real supply chain challenges that affect their daily operations.
• Own shipment execution end to end, from planning through delivery, using digital and AI enabled insights to anticipate risk, inform decisions, and deliver reliable outcomes for customers.
• Leverage data analytics and technology to identify trends, uncover root causes, and turn insights into improvements in service, cost, and reliability.
• Participate in customer business reviews and planning sessions, working with experienced Account Managers, gradually taking on ownership identifying opportunities such as new lanes, service expansions, and value‑added solutions.
• Collaborate with sales, pricing, operations, and capacity teams and rotate through key functional areas, building a strong internal network and a deep understanding of how decisions are made across the business.
• Embrace an ownership mindset in your work; proactively engage in improving processes, removing operational friction, and implementing best practices.
• Other duties or responsibilities as assigned according to the team and/or country specific requirements.

Required Qualifications

• Bachelor’s degree completed or in progress, with graduation expected by summer 2027
• Experience using customer perspective to guide decisions and actions

Preferred Qualifications

• Ability to manage multiple priorities in a fast‑paced, deadline‑driven environment
• Strong analytical, problem‑solving, and data‑driven decision‑making skills
• Enjoy solutions‑driven work by leveraging appropriate tools to evaluate and make recommendations
• Excellent communication and interpersonal skills to build rapport with customers and work effectively across teams
• Proven leadership or team involvement in internships, projects, or student organizations demonstrating teamwork, influence, and problem‑solving

Values

a diverse and inclusive work environment

Compensation Range

$17.31 - $36.04

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals.

• Three medical plans which include Prescription drug coverage
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid observed holidays
• 2 paid floating holidays for U.S. hourly employees
• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
• Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Plus a broad range of career development, networking, and team‑building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page

Equal Opportunity

EOE\\Disabled\\Veteran Benefits

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.

For more information, visit us at www.chrobinson.com.