Account Manager

C.H. Robinson Worldwide; Phoenix (AZ); Hybrid; USD 24,000 - 50,000; Full time

Job summary

C.H. Robinson Worldwide in Phoenix, AZ, has reimagined its entry-level Blue Print Account Manager role into a 24-month accelerated development program for high-potential new graduates.

In this on-site role four days a week with one remote day, you'll contribute to real customer strategies, lead business reviews, and learn how technology and human expertise combine to improve outcomes and drive growth. You will build broad supply chain expertise, develop trust-based customer relationships, own

Qualifications

• Bachelor’s degree completed or in progress, with graduation expected by summer 2027.
• Experience using customer perspective to guide decisions and actions.

Responsibilities

• Develop broad supply chain expertise by learning industry fundamentals through structured training, mentorship, and real-time problem solving.
• Build and maintain trust-based relationships with a portfolio of customers by understanding what matters to their business and helping solve real supply chain challenges that affect their daily operations.
• Own shipment execution end to end, from planning through delivery, using digital and AI enabled insights to anticipate risk, inform decisions, and deliver reliable outcomes for customers.
• Leverage data analytics and technology to identify trends, uncover root causes, and turn insights into improvements in service, cost, and reliability.
• Participate in customer business reviews, account planning discussions, and strategic growth conversations alongside experienced Account Managers.
• Identify opportunities to improve processes, enhance customer outcomes, and contribute to continuous improvement initiatives that drive business results.
• Collaborate with sales, pricing, operations, and capacity teams and rotate through key functional areas, building a strong internal network and a deep understanding of how decisions are made across the business.

Skills

Customer perspective

Education

Bachelor's degree

Job description

Position Summary

For more than a century, we've been doing what others cannot. As the global leader in Lean AI supply chains—combining the power of expert people, our operating model, and industry-leading technology,we help businesses make smarter decisions and achieve stronger results. Here, you'll work alongside experienced professionals to solve complex supply chain challenges, leverage data and innovation, and make a meaningful impact from day one. At C.H. Robinson, we've reimagined our entry-level Account Manager role to create Blue Print, an accelerated development program for high-potential new graduates. In this 24-month development program, you'll contribute to real customer strategies, lead business reviews, and learn how technology and human expertise come together to improve outcomes and drive growth. At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers four days a week, fostering creativity and producing impactful results through face-to-face interactions, with flexibility to work remotely one day a week.

Duties and Responsibilities

• Develop broad supply chain expertise by learning industry fundamentals (modes, capacity, pricing, service, and customer operations) through structured training, mentorship, and real-time problem solving.
• Build and maintain trust-based relationships with a portfolio of customers by understanding what matters to their business and helping solve real supply chain challenges that affect their daily operations.
• Own shipment execution end to end, from planning through delivery, using digital and AI enabled insights to anticipate risk, inform decisions, and deliver reliable outcomes for customers.
• Leverage data analytics and technology to identify trends, uncover root causes, and turn insights into improvements in service, cost, and reliability.
• Participate in customer business reviews, account planning discussions, and strategic growth conversations alongside experienced Account Managers.
• Identify opportunities to improve processes, enhance customer outcomes, and contribute to continuous improvement initiatives that drive business results.
• Collaborate with sales, pricing, operations, and capacity teams and rotate through key functional areas, building a strong internal network and a deep understanding of how decisions are made across the business.
• Other duties or responsibilities as assigned according to the team and/or country specific requirements.

Required Qualifications

• Bachelor’s degree completed or in progress, with graduation expected by summer 2027.
• Experience using customer perspective to guide decisions and actions.

Preferred Qualifications

• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Strong analytical, problem-solving, and data-driven decision-making skills.
• Excellent communication and interpersonal skills to build rapport with customers and work effectively across teams.
• Demonstrated curiosity and a desire to learn, understand complex business challenges, and seek continuous improvement.
• Proven leadership or team involvement in internships, projects, or student organizations demonstrating teamwork, influence, and problem-solving.
• Demonstrated resilience, adaptability, and persistence when navigating challenges or ambiguity.
• Values a diverse and inclusive work.

Compensation Range

$17.31 - $36.04 The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Equal Opportunity

Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\\Disabled\\Veteran Benefits

Your Health, Wealth and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Three medical plans which include Prescription drug coverage
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid observed holidays
• 2 paid floating holidays for U.S. hourly employees
• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
• Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Plus a broad range of career development, networking, and team-building opportunities
• Learn more about our benefit offerings on our BENEFITS & WELLBEING page

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.