Intern - Account Manager

C.H. Robinson Worldwide; Grand Rapids (MI); On-site; USD 21,000 - 41,000; Part time

Benefits offered by this job

Medical plans

Fertility benefits

FSAs

HSA

Dental & Vision

Life Insurance

Disability insurance

Paid holidays

Floating holidays

Flexible PTO

PTO

Parental leave

Volunteer time

401(k) match

Employee stock purchase plan

Career development

Job summary

C.H. Robinson Worldwide is seeking an Account Management Intern for Summer 2027 in Grand Rapids, MI.

You will gain hands-on experience in supply chain management, customer strategy, data analytics, and relationship management while supporting day-to-day account activities. You’ll collaborate with operations, pricing, sales, and capacity teams, participate in meetings and strategic discussions, and learn how logistics drives global business.

Qualifications

• Pursuing a bachelor’s degree with graduation between Dec 2027 and May 2028.
• Interest in customer relationship management, business strategy, and supply chain management.
• Ability to work in a fast-paced, team-oriented environment.
• Strong written and verbal communication skills.

Responsibilities

• Support customer-facing teams in managing day-to-day account activities.
• Help analyze supply chain performance, pricing, and operational data.
• Assist with shipment execution and identify opportunities to improve service and efficiency.
• Participate in customer meetings, business reviews, and strategic discussions.
• Collaborate with cross-functional teams including operations, pricing, sales, and capacity management.
• Leverage technology and data insights to solve business challenges and improve outcomes.
• Contribute to process improvement initiatives that enhance customer experience and operational performance.
• Build relationships across the organization while developing a deeper understanding of the transportation and logistics industry.

Skills

Communication

Analytical mindset

Team-oriented

Curiosity

Adaptability

Education

Bachelor’s degree in Business, Supply Chain Management, Logistics, Sales, Marketing, Economics, Communications, or related field

Job description

This role is available Summer 2027 Build Your Career with C.H. Robinson Are you ready to make an impact while gaining hands‑on experience in supply chain management and customer strategy? As an Account Management Intern at C.H. Robinson, you'll work alongside experienced professionals to help solve complex supply chain challenges for some of the world's leading companies. You'll gain exposure to customer relationship management, transportation operations, data analytics, and business strategy while contributing to meaningful work that supports our customers' success. This is more than an internship. It's an opportunity to build foundational business skills, learn from industry experts, and explore future career opportunities within one of the world's leading logistics companies. Inspired by our builder culture, you'll collaborate with teams that are focused on innovation, continuous improvement, and delivering exceptional customer outcomes.

As an Account Management Intern, you will:

• Support customer-facing teams in managing day-to-day account activities
• Help analyze supply chain performance, pricing, and operational data
• Assist with shipment execution and identify opportunities to improve service and efficiency
• Participate in customer meetings, business reviews, and strategic discussions
• Collaborate with cross-functional teams including operations, pricing, sales, and capacity management
• Leverage technology and data insights to solve business challenges and improve outcomes
• Contribute to process improvement initiatives that enhance customer experience and operational performance
• Build relationships across the organization while developing a deeper understanding of the transportation and logistics industry

Throughout your internship, you'll have opportunities to:

• Develop your customer service and relationship management skills
• Learn how supply chains operate and the role logistics plays in the global economy
• Strengthen your analytical and problem-solving abilities through real business challenges
• Gain experience using data, technology, and AI-enabled tools to support decision-making
• Build confidence presenting ideas and communicating with stakeholders
• Receive mentorship, coaching, and professional development support
• Explore future career paths within C.H. Robinson's commercial organization

Required Qualifications

• Currently pursuing a bachelor's degree in Business, Supply Chain Management, Logistics, Sales, Marketing, Economics, Communications, or a related field
• Expected graduation date between December 2027 and May 2028
• Ability to work in a fast-paced, team-oriented environment
• Interest in customer relationship management, business strategy, and supply chain management

Preferred Qualifications

• Strong communication and organizational skills
• Analytical mindset with the ability to solve problems and think critically
• Curiosity, adaptability, initiative, and resilience
• Experience through student organizations, leadership roles, internships, part-time work, athletics, or volunteer activities
• Ability to manage multiple priorities and deadlines while maintaining attention to detail

Compensation Range

Compensation Range $15 - $30 per hour The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong.

Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran

Benefits Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Three medical plans which include Prescription drug coverage
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid observed holidays
• 2 paid floating holidays for U.S. hourly employees
• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
• Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years.

Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy.

With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform.

Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people.

FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry.

Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek.

Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.

For more information, visit us at www.chrobinson.com.