Account Manager

LBM Advantage; Phoenix (AZ); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company is seeking a motivated Account Manager (Trader) to manage purchasing and marketing for over 100 member accounts. This fully-remote role requires strong communication and organizational skills, along with a commitment to excellent account management. Ideal candidates will have sales experience and knowledge of industry trends. Responsibilities include managing orders, resolving issues, and supporting corporate sales goals.

Qualifications

• Minimum 3 years of sales and buying experience.
• Experience in the building materials industry preferred.

Responsibilities

• Manage full account activity for 100+ members, including order generation.
• Maintain regular contact with dealers and vendors with minimum 10 hours/week of outbound calls.
• Collaborate with Traders and Sales Team to meet group sales goals.

Skills

Time Management

Organizational Skills

Communication Proficiency

Collaboration Skills

Customer/Client Focus

Computer Proficiency

Sense of Urgency

Education

High school diploma

College degree

Job description

Summary: We are seeking a motivated and detail-oriented Acount Manager (internal job title: Trader) to manage purchasing and marketing responsibilities for 100+ member accounts in our Building Products division. This role involves daily communication with vendors and members, coordinating orders, resolving issues, and supporting corporate sales goals. The ideal candidate will be proactive in sales outreach, knowledgeable about industry trends, and committed to delivering excellent account management.

Work location: This is a fully-remote role. Ideal candidates will live in the Central or Mountain time zones. There will be some initial travel required to our New Windsor, NY office for training.

Key Responsibilities:

• Manage full account activity for 100+ members, including order generation and follow-up

• Maintain regular contact with dealers and vendors (minimum 10 hours/week of outbound calls)

• Communicate market trends and product updates clearly to members

• Collaborate with Traders, Sales Team, and Management to meet group sales goals

• Resolve issues such as billing disputes, vendor conflicts, and shipment delays

• Administer sales literature and maintain member and vendor records

• Support internal projects, spreadsheets, and department initiatives

• Build product and industry knowledge through ongoing supplier engagement

• Attend trade shows and visit dealers/vendors as needed

• Perform additional duties as assigned

Core Competencies:

• Time Management

• Organizational Skills

• Communication Proficiency

• Collaboration Skills

• Customer/Client Focus

• Computer Proficiency

• Sense of Urgency

Supervisory Responsibilities:

• None

Work Environment:

• Professional office environment with standard equipment (computers, phones, copiers, etc.)

Physical Demands:

• Primarily sedentary; regular verbal communication required

Position Type / Expected Hours of Work:

• Full-time, in office, Monday–Friday, 8:00 a.m. to 5:00 p.m. (40 hours/week)

Travel:

• Primarily local; some overnight and out-of-area travel required

Required Education and Experience:

• High school diploma

• Minimum 3 years of sales and buying experience

Preferred Education and Experience:

• College degree

• Experience in the building materials industry

• Roofing, Insulation, Gypsum knowledge strongly preferred

• Background in quoting, purchasing, estimating, or telemarketing