Associate Account Manager, Management Liability

HUB International; Chicago (IL); Remote; USD 50,000 - 70,000; Full time

Job summary

An innovative firm is seeking an Associate Account Manager to enhance client relationships and manage a diverse portfolio of Management Liability accounts. This role demands a proactive approach to client service, ensuring high standards are met while navigating complex accounts. The ideal candidate will thrive in a remote environment, demonstrating exceptional organizational skills and the ability to work both independently and collaboratively. Join a dynamic team that values integrity, teamwork, and a commitment to excellence in the insurance industry.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Flexible Spending Account

Health Savings Account

Qualifications

• Demonstrated success in customer service and ability to work independently.
• Must possess strong communication skills, both written and oral.

Responsibilities

• Provide highest standard of client service and manage accounts independently.
• Review applications for completeness and follow up for necessary information.

Skills

Client Service

Problem Solving

Communication Skills

Organization

Analytical Skills

Education

High School Diploma or Equivalent

Tools

AMS System

Job description

About Specialty Program Group:

Our goal is to partner with industry-leading specialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offers access to capital and investment, deep carrier relationships, creative thinking, product development and broad distribution, while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics.

About Insureon:

Insureon, a division of Specialty Program Group and HUB International, is transforming the insurance industry through innovative distribution strategies, best-in-breed technology, andan unwavering commitment to serving our customers. We’ve become one of the most prominent companies in the Insurtech revolution by challenging conventional thinking and finding unconventional solutions to the industry’s problems. Our efforts have gotten attention, too – we’ve received awards from:

• Entrepreneur Magazine (30th best privately owned company in 2016),

• Inc. Magazine (named one of the fastest-growing companies in 2014 and 2015),

• Insurance Journal (one of the Top 100 Property & Casualty Agencies in 2014, 2015, 2016, and 2021),

• Lexus Nexus (Most Innovative Insurtech award in 2017),

• Crain’s Fast 50 in 2017,

• Digital.com (named on of the top 10 “Best Small Business Insurance Companies of 2021”),

• Insurance Business America (recipient of 5-Star Insurance Technology Provider Award in 2021).

We place a high value on having fun at work, personal and company integrity and teamwork, and we believe our success is truly a team sport. We foster a service mentality inside and outside our company and our fast-paced team is driven by results and is energetic about servicing our clients.

About the Role:

We are looking for an Associate Account Manager to join our firm. The Associate Account Manager will be responsible for the servicing and maintenance of a robust book of Management Liability accounts including Directors, Officers, and Corporate Liability (D&O), Employment Practices Liability Insurance (EPLI), Fiduciary Liability and Crime for the Private Company and Not-For-Profit sectors while upholding high service standards.

This position is remote and can be located anywhere in the US.

Responsibilities:

• Provide highest standard of client service

• Obtaining information and documentation from new and existing clients

• Set-up of new clients in AMS system

• Review and process policy endorsements, loss runs, and notices

• Resolving customer issues

• Collaboration with the team members through the renewal and endorsement processes

• Review applications for completeness and follow up for any necessary information

• Sending applications to carriers to obtain new and renewal quotes

• Accurately document all transactions and conversations in our AMS system

• Independently manages accounts on a day-to-day basis which includes coordinating all services, answering all questions, and resolving problems, which may arise; maintains timeliness and completeness when interacting with clients

• Collaboration with other team members to ensure that basic Client Services tasks have been completed and all renewal documentation is complete.

• Other duties may be assigned to meet business needs.

Additional or Daily Responsibilities:

• High level of organization ability

• High degree of self-discipline and motivation

• Ability to follow processes and procedures and help develop new processes and procedures to help the company become more efficient

• Solution driven, problem solving skills and proven analytical skills Must be detail-oriented

• Must possess the ability to work independently, applying education and professional experience to achieve outstanding results

• Demonstrates highest level technical and cognitive abilities to ensure accuracy, precision and execute client requests on time

• Ability to understand and manage complex accounts while working under tight timeframes

• Team player with a strong work ethic

• Effective, professional verbal and written communication skills

• Position Requirements:

• Active P&C Insurance License preferred

• High level of organization and the ability to set and recognize priorities required

• Excellent communication skills, both written and oral

• Enjoy working on a team, but can also successful working independently

• Demonstrated success in customer service skills

Preferred Licenses and Experience:

• Active Property and Casualty License, preferred to start and/or must be obtained within the first 6 months of joining the company

• Previous Property and Casualty industry experience

• Remote work experience

Required Travel:

• 100% Remote Work

• No Travel Required

Required Education:

High school or equivalent

Salary and Bonus Opportunity Offered:

Disclosure required under applicable state or municipality regulations: The expected salary range for this position is $50,000 to $70,000 with the opportunity for an additional annual discretionary bonus. This compensation offered will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.

#SPG

Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

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