Account Manager

TransPerfect Life Sciences; Philadelphia (Philadelphia County); On-site; USD 85,000 - 120,000; Full time

Job summary

TransPerfect Life Sciences in Greater Philadelphia is seeking an Account Manager to oversee a portfolio of life sciences clients, serving as the primary contact and ensuring delivery of global content and eClinical solutions.

You will build relationships, gather requirements, coordinate with operations, technology, and language services teams, and drive on-time, in-scope project delivery while identifying cross-selling opportunities.

Qualifications

• Experience in account management or client service within life sciences, healthcare, or related fields.
• Strong coordination skills: organizing tasks, timelines, and cross-functional collaboration.
• Excellent business communication: written, verbal, presentations, client interactions.
• Ability to analyze client needs, interpret data/reports, and develop practical solutions.
• Familiarity with pharmaceutical/biotech/medical device development; eClinical or content solutions a plus.
• Comfort with technology platforms used in global content and clinical operations.
• Proven ability to work on-site with teams and clients in Greater Philadelphia.
• Bachelor’s degree or equivalent experience in a relevant field.

Responsibilities

• Manage a portfolio of life sciences clients and act as the primary point of contact.
• Coordinate with internal teams to ensure delivery of global content and eClinical solutions.
• Prepare proposals and support contract negotiations.
• Track account performance and identify opportunities for growth and cross-selling.
• Monitor industry trends and provide strategic guidance to clients.

Skills

Account management

Project coordination

Business communication

Needs analysis

Life sciences domain knowledge

Technical platform fluency

On-site collaboration

Education

Bachelor’s degree in business, life sciences, communications, or related field

Job description

Company Description

TransPerfect Life Sciences provides global content solutions for pharmaceutical, biotechnology, and medical device organizations. The company combines industry experts, specialized teams, certified linguists, and advanced technology to support clients from early research through commercial launch. TransPerfect focuses on delivering precise, efficient, and cost-effective services that help life sciences companies navigate complex global markets. Its Trial Interactive platform is a recognized leader in eClinical innovation, simplifying and automating clinical processes for sponsors, CROs, and research sites worldwide.

Role Description

The Account Manager role is a full-time, on-site position based in Greater Philadelphia. The individual in this role will manage a portfolio of life sciences clients, act as the primary point of contact, and oversee the delivery of global content and eClinical solutions. Day-to-day responsibilities include building and maintaining client relationships, understanding client requirements, coordinating with internal teams, and ensuring projects are delivered on time, within scope, and to quality standards. The Account Manager will prepare proposals, support contract negotiations, track account performance, and identify opportunities for growth and cross‑selling. This role also involves monitoring industry trends, providing strategic guidance to clients, and collaborating closely with operations, technology, and language services teams.

Qualifications

• Demonstrated experience in account management, client service, or relationship management within life sciences, healthcare, or a related field.
• Strong project coordination skills, including organizing tasks, managing timelines, and collaborating with cross‑functional teams.
• Solid business communication skills, including clear written and verbal communication, presentation skills, and professional client interaction.
• Ability to analyze client needs, interpret data or reports, and develop practical solutions that support client and organizational goals.
• Familiarity with pharmaceutical, biotech, or medical device development processes; experience with eClinical or content solutions is a plus.
• Comfort with technology platforms and willingness to learn new tools and systems used in global content and clinical operations.
• Proven ability to work on‑site with teams and clients in Greater Philadelphia, managing multiple priorities in a fast‑paced environment.
• Bachelor’s degree in business, life sciences, communications, or a related discipline, or equivalent relevant experience.