Account Manager

NEXHR; Peoria (IL); Remote; USD 70,000 - 90,000; Full time

Job summary

NEXHR is seeking an Account Manager to cover the Peoria, IL territory in the Industrial Water Treatment sector. You will drive profitable growth, strengthen customer retention, and build strategic relationships with existing accounts while expanding into new applications.

The role focuses on water treatment solutions for the Midwest-Illinois market, managing opportunities in Dynamics and reporting forecasts, with travel within the state for client visits and business development.

Qualifications

• Education: Bachelor's Degree in Chemistry, Engineering, or Business Administration.
• 4–6 years of experience in a relevant field.
• Knowledge of industrial water and wastewater processes.
• Experience in sales or application of chemical products in industry.
• Demonstrated ability to drive results and align plans with goals.
• Strong collaboration and customer-focused mindset.
• Willingness to travel within Illinois.

Responsibilities

• Drive year-over-year revenue growth through cross-selling and upselling.
• Identify and commercialize new applications with existing and new customers.
• Maintain relationships to support long-term retention.
• Report sales forecasts and manage opportunities in Dynamics.
• Monitor pipeline health and progression through stages.
• Ensure uptime and reliability of customer equipment.
• Write and maintain accurate service reports.

Skills

Drives Results

Plans and Aligns

Collaborates

Customer Focus

Nimble Learning

Education

Bachelor's Degree in Chemistry or Engineering or Business Administration

Job description

We are delighted to be working with a Specialist Chemical Manufacturer who is looking for an Account Manager to cover the Peoria, IL territory with chemical sales into the Industrial Water Treatment sector.

The purpose of this role is to drive profitable growth, strengthen customer retention, and build strategic relationships within assigned accounts, with a specific focus on Water Treatment Solutions for the Midwest-Illinois Market. This role manages and grows existing business, identifies and develops new opportunities, and supports customers in improving water treatment performance, compliance, and operational efficiency. It serves as the primary commercial point of contact for account strategy, application growth, and cross-functional alignment while ensuring financial and operational performance supports company objectives.

Revenue Growth & Account Expansion

• Drive year-over-year revenue growth through cross-selling and upselling.
• Identify and commercialize new applications within existing and new customers.
• Prevent attrition and actively maintain relationships to support long-term retention.
• Report sales forecasts using Connected Planning (Ackumen) and manage opportunities in Dynamics.
• Monitor and manage pipeline health, including tracking the number and size of opportunities, conversion rates, and time spent at each stage.
• Drive acquisition of new applications by identifying and securing wins.
• Increase share of wallet across accounts within the region through strategic account development and relationship management.
• Manage orders and other requirements by communicating effectively with customers or distributors.

Application Reliability & Service Oversight

• Monitor application results and conduct tests for optimal performance.
• Troubleshoot and resolve process issues quickly.
• Write and maintain accurate service reports.
• Maintain and manage customer equipment to ensure uptime and reliability.

Basic Qualifications

• Education Requirements: Bachelor's Degree in Chemistry or any Engineering area or Business Administration
• Job Experience: 4 - 6 years
• Knowledge of Industrial Processes related to the Industrial Water and Wastewater segment.
• Experience in Sales or application of chemical products in industry
• Drives Results - Consistently achieving results, even under tough circumstances
• Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions
• Nimble Learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder

***Please note whilst this role is remote, you must be located within Illinois and be happy to travel within the state for client visits and business development activities.