Account Manager

Purem by Eberspächer; Novi (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Purem by Eberspächer in Novi, MI is seeking an experienced Account Manager to maintain profitable relationships with assigned automotive customers. You will manage pricing, quoting, negotiations, and contracts while collaborating with engineering, purchasing, quality and accounting teams to summarize cost impacts.

The role requires a bachelor’s degree in a business field, 2–3 years in customer service, 3–5 years in automotive, and ability to travel domestically and internationally.

Qualifications

• Bachelor’s degree in business related field.
• 2–3 years of experience in customer service.
• 3–5 years in automotive industry.
• Ability to travel domestically and internationally.
• Proficiency in Microsoft Office.
• SAP proficiency.

Responsibilities

• Assemble, verify, proof all internal/external advice to management on commercial events.
• Develop and maintain relationship with customers.
• Develop business proposals.
• Manage pricing, quoting, negotiation and contracts.
• Maximize profitability.
• Meet with engineering, purchasing, quality and accounting to summarize costs.
• Negotiate and determine price agreements.
• Prepare, attend and present to customers in scheduled meetings.
• Quarterly price changes for production and aftermarket items.
• Set goals, agendas and timing for customer visits.
• Strategize and forecast current and future sales.
• Gather and communicate market intelligence.

Skills

Customer service

Microsoft Office

Education

Bachelor’s degree in business related field

Tools

SAP

Job description

Objective of the Position: Maintain a healthy and profitable relationship with assigned customers by managing all aspects of the account

Essential Accountabilities: The position incumbent ensures, that

• Assemble, verify, proof all internal/external advice to management on commercial events
• Develop and maintain relationship with customers
• Develop business proposals
• Manage and control all scheduled commercial events
• Manage outstanding account issues including non-payment, amortization agreements and monolith reconciliations
• Manage pricing, quoting, negotiation and contracts
• Maximize opportunity for profitability enhancement
• Meet internally with engineering, prototype, purchasing, quality and accounting department to accurately summarize costs
• Negotiate and determine price agreements
• Prepare, attend and present to customers in scheduled meetings.
• Quarterly and/or necessary price changes for production and aftermarket items
• Set goals, agendas and timing for all customer visits
• Strategize and forecast current and future sales
• Gather and communicate market intelligence

Secondary Accountabilities: The position incumbent ensures, that

• Conduct all business-related activities for, and on the behalf of, Purem / Eberspaecher within the limits of applicable local, state, and federal legal requirements.
• Provide support to, and compliance with, all local and corporate Purem / Eberspaecher Health, Safety & Environmental (HSE) policies, procedures and other HSE requirements.
• Demonstrates accuracy and thoroughness and follows all Purem / Eberspaecher polices related to TS16949 and ISO 14001; looks for way to improve and promote quality.
• Other duties as assigned.

Requirement Profile:

Professional Background / Basic Qualification / Work Experience:

• Bachelor’s degree in business related field.
• Minimum two - three years’ experience in customer service role.
• Minimum three - five years’ experience in automotive industry.
• Ability to travel domestically and internationally by car or plane.
• To perform this job successfully, an individual should be proficient in Microsoft Office.
• To perform this job successfully, an individual should be proficient in SAP.