Account Manager

Rheinmetall; Auburn Hills (MI); On-site; USD 70,000 - 95,000; Full time

Job summary

KS Kolbenschmidt is seeking an Account Manager to oversee the business relationship with assigned customers and drive growth. You will coordinate between customers and KSK engineering and manufacturing resources to meet company goals and ensure satisfaction.

Responsibilities include managing commercial issues, developing customer relationships, supporting new product introductions via MTS, and helping shape marketing and manufacturing strategies with the team.

Qualifications

• Strong communication and presentation skills; ability to negotiate contracts; leadership to coordinate engineering and manufacturing resources.
• Must hold a four-year degree in Engineering or Business Administration with technical aptitude.

Responsibilities

• Primary contact for communication with our customer base.
• Manage all commercial issues at the customer.
• Develop and maintain customer plant relationships and contact.
• Support the introduction of new products through the MTS process.
• Develop marketing and manufacturing strategies with the business team.
• Coordinate Application Engineering resources to ensure customer satisfaction.
• Define future technical needs and guide product development.
• Maintain good working relationships with cross functional KSK associates at various locations.
• Assist plants to ensure production schedule information is available.
• Negotiate contracts with customers.
• Support financial goals and manage assets.
• Negotiate resolution and collection of accounts receivable disputes.
• Prepare market and customer profiles including market prices and competitors.
• Develop short and long term sales forecasts to support planning.
• Operate under company safety and travel policies.
• Ensure completion of required records and documents per Quality Standards.

Skills

Communication skills

Presentation skills

Negotiation

Leadership

Education

Engineering or Business Administration degree

Job description

What We Are Looking For

Under the direction of the Director of Sales & Engineering, the Account Manager is responsible for the overall account management and growth of his or her assigned customer base. Specifically, account managers are to manage the business relationship between customers and KS Kolbenschmidt, while striving to ensure that all company goals and objectives are achieved. Required skills include: strong communication and presentation skills, ability to negotiate contracts; and leadership skills which facilitate coordination of KSK engineering and manufacturing resources, in an effort to fulfill the company’s customer satisfaction goals.

• Primary contact for communication with our customer base.


• Manage all commercial issues at the customer.


• Develop and maintain customer plant relationships and contact.


• Support the introduction of new products through the MTS process.


• Participate in the development of marketing and manufacturing strategy with the business team.


• Help coordinate the support of “Application Engineering” resources to assure that the customers are satisfied and customer contact is maintained.


• Define the future technical needs of the market and help direct the product development and research associates to define projects that will meet future market requirements.


• Maintain a good working relationship with cross functional KSK associates in various disciplines at requisite locations.


• Assist the manufacturing plants to ensure that production schedule information is available as required.


• Negotiate contracts with customers.


• Support the financial goals; and assist in the management of company assets.


• Negotiate the resolution and collection of accounts receivable disputes to assure timely payment from the customers.


• Prepare market and customer profiles that define the application of bearings in various applications and market segments by customer, including market prices, competitors and their position in the marketplace.


• Develop short term (one year) and longer term (three to five year) sales forecasts as required to support the annual planning process.


• Operate within the guidelines and policies issued by the company including but not limited to Safety and Travel policies.


• Ensure the completion of all required records, paperwork, documents, etc. as required by the Quality Standards and KSKUS policies.

What Qualifications You Should Have

• Minimum is four-year degree in Engineering or Business Administration with a high level of technical aptitude.


• Three years of sales experience in a technical product being sold to the automotive or vehicular transportation industry, or equivalent. With a proven record of strong growth.


• Previous supervisory/management experience helpful