The Account Manager drives revenue growth by winning new commercial and upfitter customers and expanding key fleet accounts. This role manages complex sales from first contact through close, builds strong customer relationships, and works with internal teams to deliver solutions while protecting pricing, margin, and commercial terms.
- Strong business development and hunting mindset
- Ability to build relationships and influence decision‑makers
- Sound commercial judgment on pricing, margin, and deal structure
- Ability to navigate complex sales involving multiple stakeholders
- Strategic thinking to identify growth opportunities within accounts
- Clear communication and effective cross-functional collaboration
- Persistence and follow-through in advancing opportunities and closing business
Account Growth and New Business
- Develop and execute revenue and growth plans for key strategic accounts
- Build customer relationships and identify opportunities to expand business
- Proactively pursue new commercial, fleet, and upfitter customers
- Build and maintain a qualified pipeline within defined markets
- Lead opportunities from initial contact through technical review, negotiation, and close
- Engage decision‑makers and coordinate stakeholders to advance opportunities
- Maintain accurate CRM records, forecasts, deal status, risks, and next steps
Customer and Internal Alignment
- Clearly define customer requirements, expectations, and desired outcomes
- Work with Product, Operations, and Engineering to align solutions, deliverables, and timelines
- Ensure customer commitments are realistic, achievable, and clearly communicated
Commercial Management
- Protect pricing, margin, and commercial terms throughout the sales process
- Negotiate agreements that balance customer needs with profitability
- Follow company approval processes and elevate pricing, scope, or delivery risks early
Minimum Qualifications
- Bachelor’s degree in Business, Sales, or a related field, or equivalent relevant experience
- Three or more years of experience in fleet business development
- Proven success acquiring new customers and growing strategic accounts
- Strong negotiation, communication, and relationship management skills