Account Manager

Pritchard Industries LLC; New York (NY); On-site; USD 83,000 - 87,000; Full time

Job summary

Pritchard Industries LLC is seeking a Project Manager to oversee vendor management and MEP operations for two NYC facilities totaling over 100,000 sq ft each. You will be the on-site lead coordinating subcontractors, regulatory compliance, and cost controls to ensure 24/7 readiness.

Responsibilities include emergency response within 1 hour for off-hours, annual cost-avoidance planning, IAQ programs, safety training, and reporting to ACS and other oversight agencies.

Qualifications

• At least 5 years of experience providing vendor/facilities management for large properties (≥100,000 sq ft).
• Strong technical background in MEP, elevators, fire alarm/suppression, and facility management software.

Responsibilities

• Supervise, inspect, and coordinate performance of all subcontracted vendors on the properties.
• Ensure vendor work complies with NYC/NY state laws and environmental standards.
• Direct competitive procurement: obtain at least 3 written estimates for purchases > $15,000 and market research for $5,000–$15,000.
• Coordinate with other city-engaged contractors to prevent work interference.
• Manage on-site/off-site building engineering services for MEP, elevator, generator, HVAC, lighting, and fire/safety systems during business hours.
• Dispatch emergency response staff on-site within 1 hour for off-hours failures.
• Conduct annual Property Analysis and ACS-approved Cost Avoidance & Preventative Maintenance Program.
• Oversee water treatment, sanitation, and boiler water chemistry per OSHA MSDS guidelines.
• Implement IAQ program with annual reporting and inspections; rapid testing within 24 hours when issues suspected.
• Review and update Emergency Action Plans and evacuation procedures with ACS/site staff.
• Ensure compliance with FDNY/DOB regulations; support drills and safety training.
• Maintain daily logs, inventory, warranties, and a maintenance library.
• Prepare reports for oversight bodies and submit payroll-related documentation to ACS.

Skills

Vendor management

Facilities operations

Regulatory compliance

Emergency response

Tools

Facility management software

Job description

• Pay or shift range: $60 USD to $63 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Pritchard Industries is a dynamic and innovative provider of comprehensive facility services, dedicated to enhancing the operational efficiency of our client partners in the industries we serve. With services from facility maintenance and janitorial to landscaping and snow removal, we enable desired outcomes for our clients through consistent service and outstanding people.

Pritchard Industries is seeking to hire a Project Manager to oversee, coordinate, and supervise comprehensive Vendor Management Services for two major NYC institutional facilities totaling over 100,000 sq. ft. each. The Project Manager will serve as the primary on-site and operational point of contact for the New York City Administration for Children's Services (ACS). You will be responsible for overseeing subcontracted vendors, managing mechanical, electrical, and plumbing (MEP) systems, driving preventative maintenance and cost-avoidance strategies, maintaining strict regulatory compliance, and ensuring 24/7/365 continuous operational readiness across both properties.

Key Responsibilities

• Supervise, inspect, and coordinate the performance of all subcontracted vendors working on the properties.
• Ensure all vendor work complies with manufacturer recommendations, NYC Environmentally Preferable Purchasing (EPP) standards, and applicable NYC/NYS laws.
• Direct competitive procurement for third-party services: solicit and document a minimum of 3 written estimates for purchases over $15,000 and conduct market research for purchases between $5,000 and $15,000.
• Coordinate seamlessly with other city-engaged contractors to prevent work interference or operational friction.

2. Facilities & MEP Operations

• Manage off-site and on-demand building engineering services for MEP, elevator, generator, HVAC, lighting, and fire/safety systems during normal business hours (9:00 AM - 5:00 PM).
• Dispatch emergency response staff on-site within1 hourfor any off-hours system operational failures.
• Conduct an annual Property Analysis and execute an ACS-approved Cost Avoidance & Preventative Maintenance Program.
• Oversee hot/cold water chemical treatments, sanitation, and boiler feed water pH levels in compliance with OSHA MSDS guidelines.
• Implement and manage an Indoor Air Quality (IAQ) program, including annual IAQ reporting, biennial facility inspections, and rapid air testing within 24 hours of suspected issues.
• Review, update, or create Emergency Action Plans (EAPs) and evacuation procedures annually in coordination with ACS and site staff.
• Ensure compliance with all FDNY and NYC Department of Buildings (DOB) regulations, particularly regarding elevator and life safety equipment.
• Support, coordinate and document required emergency drills (e.g., evacuation, shelter-in-place).

4. Recordkeeping, Logs & Reporting

• Maintain comprehensive daily operating logs, physical inventory controls, warranty files, and a dedicated maintenance library.
• Monitor security surveillance system operability (cameras, hardware, software) and report status summaries to ACS at designated intervals.
• Prepare and present reports for oversight entities (e.g., NYS Office of Children and Family Services, NYS Commission of Correction, NYC Council) upon request.
• Implement and maintain ACS-approved Facility Management Software systems.
• Enforce compliance with NYS Labor Law Sections 220 / 231 (Prevailing Wage / Living Wage regulations).
• Ensure all site workers complete 10-hour OSHA construction safety certifications, display laminated photo ID badges, and sign daily sign-in logs.
• Submit detailed monthly expense reports, payroll certifications, and original payroll transcripts to ACS.
• Promptly investigate and submit full written reports on non-compliance notices, accidents, claims, or significant facility incidents within 24 hours.

Requirements & Qualifications

Experience & Education:

• At least 5 years of experience providing vendor/facilities management services for commercial or institutional properties, each measuring no less than 100,000 square feet.
• Strong technical background in commercial MEP systems, elevators, fire alarm/suppression systems, and facility management software.

Certifications & Compliance Knowledge:

• Thorough working knowledge of NYC Department of Buildings (DOB), FDNY, OSHA standards, and NYC Environmentally Preferable Purchasing (EPP) guidelines.
• Demonstrated expertise in managing NYS Labor Law (Section 220 & 231) prevailing wage compliance, certified payrolls, and reporting.
• OSHA 10-Hour Construction Safety Certification (or higher) required.

Skills & Operational Requirements:

• Availability: Flexible schedule required to manage 24/7/365 coverage and respond on-site to emergency situations within 1 hour.
• Vendor Procurement: Demonstrated capability in executing competitive bidding (Best Value framework), invoice auditing, and budget/cost-control management.
• Communication: Exceptional written and verbal communication skills for interfacing with municipal government clients, labor reps, and oversight agencies.
• Full-Time
• Salary: $60.00 - $63.00 per hour

Pritchard Industries participates in E-Verify.

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Equal Opportunity Employer

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