Account Manager

Nira Energy; New York (NY); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Nira Energy is seeking an Account Manager to work directly with renewable energy developers, helping them navigate grid interconnection and accelerate project delivery.

The role focuses on onboarding, product guidance, contract renewals, and upselling new features, while collaborating with internal teams to align the product with customer needs. You’ll become the go-to expert for customers, balancing technical insight with strategic partnership.

Qualifications

• 5+ years in a customer-facing role in the utility or energy industry.
• You understand the transmission and interconnection landscape—or are excited to dive in and become an expert.
• You’re a strong communicator with high emotional intelligence.
• You love building relationships and naturally take ownership.
• You’re excited about working with renewable developers and influencing the energy transition.

Responsibilities

• Onboard customers and provide product guidance to ensure successful adoption.
• Drive contract renewals and upsell new features to existing clients.
• Build deep, long-term relationships with customers as their go-to Nira contact.
• Collaborate with internal teams to shape the product based on customer needs.

Skills

Customer relationship management

Strong communication

Energy/utility industry knowledge

Job description

• Nira's mission is to help convert the US power grid to be 100% fossil-free.
• We are profitable!
• Nira is a software platform that helps renewable energy developers find the cheapest points on the grid to connect.
• We focus on estimating the cost to interconnect with the electrical grid (aka the Interconnection Process). Depending on where developers connect, they may be on the hook to pay millions of dollars to upgrade power lines, substations etc.

What you'll do

As an Account Manager at Nira, you'll work directly with renewable energy developers—our core customers—to help them navigate the complex world of grid interconnection. Your work will be a key part of accelerating renewable projects getting built.

You’ll work most closely with our customers’ Transmission, Interconnection, and Development teams. Your day-to-day will span everything from onboarding and product guidance to contract renewals and upselling new features. You’ll also collaborate closely with Nira’s internal teams to shape the product based on what our customers actually need.

Most of your time will be spent building deep, long-term relationships with our customers, becoming their go-to for anything Nira-related. The best Account Managers at Nira are part technical expert, part product advisor, and part strategic partner.

About you

5+ years in a customer-facing role in the utility or energy industry (account management, sales, or similar).

You understand the transmission and interconnection landscape—or are excited to dive in and become an expert.

You’re a strong communicator with high emotional intelligence.

You love building relationships and naturally take ownership.

You’re excited about working with renewable developers and influencing the energy transition.

You can confidently upsell and retain customers because you genuinely understand their needs