We are a global social media marketing agency delivering bespoke, end-to-end solutions for leading brands across industries including beauty, fashion, FMCG, and technology.
As we continue to expand our U.S. presence, we are looking for an experienced and driven Account Manager to join our growing Accounts team. This role sits at the heart of the agency, partnering closely with clients and internal creative, strategy, influencer, and production teams to deliver high-impact social and influencer marketing campaigns.
You will independently manage key client accounts, oversee campaigns from concept through completion, and serve as a trusted point of contact for client stakeholders. The ideal candidate is highly organized, commercially minded, passionate about influencer and performance marketing, and comfortable managing multiple fast-moving campaigns at once.
Key Responsibilities
- Lead the end-to-end management of influencer and social media campaigns, from initial briefing through execution, optimization, and post-campaign reporting.
- Manage influencer briefs, outreach, negotiations, onboarding, campaign deliverables, and timelines.
- Serve as the primary point of contact for clients, providing clear updates, strategic recommendations, and campaign guidance.
- Oversee multiple campaigns simultaneously, partnering closely with internal teams to ensure projects remain on schedule, on budget, and aligned with client objectives.
- Proactively identify potential campaign challenges and provide thoughtful, solutions-oriented recommendations.
- Apply performance marketing expertise to monitor campaign KPIs, optimize performance, and translate data into actionable insights.
- Develop and present campaign strategies, pitches, kick-off presentations, performance updates, and post-campaign analyses to key stakeholders.
- Build strong, long-term client relationships and identify opportunities to expand existing partnerships through additional services, upselling, and referrals.
- Support new business proposals and collaborate with internal teams to develop creative, insight-driven campaign concepts.
- Stay current on social platforms, influencer trends, consumer behavior, and competitive activity to bring proactive ideas and opportunities to clients.
- Delegate effectively and provide guidance, mentorship, and development to junior team members.
Qualifications
- 3+ years of experience in influencer marketing, social media marketing, or a related agency environment.
- Hands-on experience managing influencer and/or social campaigns from strategy through execution and reporting.
- Strong understanding of influencer marketing and performance marketing, including campaign measurement and optimization.
- Proven ability to independently manage multiple campaigns and priorities in a fast-paced environment.
- Excellent client-facing communication and relationship management skills.
- Strong presentation skills with the ability to communicate recommendations and campaign results clearly and confidently.
- Highly organized and detail-oriented with strong project management skills.
- Ability to remain calm under pressure, troubleshoot challenges, and develop effective solutions.
- Experience delegating work and helping develop junior team members.
- Experience within the beauty industry is a plus.