Account Manager (US)

Socially Powerful; New York (NY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid vacation 14 days + birthday

Hybrid work (3 days in office)

Job summary

Socially Powerful is seeking an Account Manager to join our US Accounts team in New York. You will lead influencer and social campaigns end-to-end, coordinating with internal teams and client stakeholders to deliver impactful results.

With 3+ years in influencer or social media marketing, you will manage multiple campaigns, communicate progress clearly, and help grow client relationships. Hybrid work includes 3 days in the office.

Qualifications

• 3+ years in influencer or social media marketing.
• Experience in driving campaigns from brief to delivery.
• Ability to manage multiple campaigns in fast-paced settings.
• Strong communication with internal teams and clients.

Responsibilities

• End-to-end management of influencer and social campaigns, including briefs, outreach, negotiation, onboarding, client communications and post-campaign analysis.
• Execute multiple campaigns simultaneously, coordinate with campaign teams and flag issues with proposed solutions.
• Act as main client POC, provide regular updates and strategic recommendations.
• Apply performance marketing insights to optimize campaigns and report KPIs.
• Present insights in pitches, kick-offs and post-campaign meetings.
• Identify upsell opportunities and support new business proposals.
• Contribute to creative development based on trends and client objectives.

Skills

Influencer marketing

Social media marketing

Organization

Communication

Stakeholder management

Team development

Job description

Introduction

Socially Powerful is a global social media marketing agency delivering bespoke, end-to-end solutions for some of the world's leading brands. Our rapidly growing team of creatives, strategists, designers, editors and account specialists work collaboratively to create impactful, social-first campaigns across industries including FMCG, fashion, beauty and technology.

As we continue to expand our presence in the US, we are looking for an enthusiastic and driven individual to join our Accounts team. You will play a key role in delivering exceptional influencer and social media campaigns for our existing and future clients, working closely with internal teams and client stakeholders to bring innovative ideas to life.

About the role

Account Management sits at the heart of the agency and in this role, meaning you will work closely with every department, as well as a variety of client-side stakeholders to independently and proactively lead some of our large accounts - becoming their trusted point of contact.

We are seeking a driven individual who is passionate about influencer and performance marketing and is ready to take the next step in their career. In this role, you will receive first-class on-the-job training to aid your personal development, all whilst working across a range of exciting clients, from beauty to tech to FMCG.

Required Skills & Experience

• 3+ years of experience working within influencer marketing or social media marketing. Experience working within the beauty industry is desirable.
• Genuine passion for social media, Influencer, and Performance Marketing.
• Exceptional organization and ability to independently manage multiple campaigns to an extremely high standard, in a fast-paced environment, while always maintaining an eye for detail.
• Ability to stay calm under pressure and deal with problems in a logical and efficient way.
• Excellent communication skills and the ability to tailor communication and build relationships with stakeholders at all levels, both internally and externally.
• Demonstrable experience delegating and prioritizing an ever-changing workload.
• Proven track record in developing junior members of your team

Key Responsibilities

• End-to-end management of influencer and social campaigns, including writing influencer briefs, influencer outreach, negotiation, and onboarding, supporting client communications, and post-campaign analysis.
• Execution of multiple campaigns simultaneously, liaising with your campaign teams constantly to stay up-to-date on the progress of each campaign, and flagging any concerns or potential issues to the team as soon as possible, alongside suggested solutions.
• Acting as the main client POC, sharing clear and thorough updates and reporting with clients regularly over email, phone calls and face-to-face meetings, while providing recommendations and expertise at every stage of the campaign.
• Applying your expertise in performance marketing to optimize campaigns, monitor key metrics, and provide data-backed insights for continuous improvement.
• Presenting clearly and confidently to key stakeholders in pitches, kick-off meetings, and post-campaign analysis meetings.
• Identify opportunities for expanding existing client relationships and contribute to new business growth through upselling and referrals.
• Supporting new business proposals, working with the wider Accounts team to develop bold and effective creatives that are informed by competitive and consumer trends to help achieve clients’ campaign objectives.
• Continual forward-thinking and proactive ideation of additional activity that Socially Powerful could propose to clients, based on a detailed knowledge of their business, objectives and upcoming focuses.
• 14 days paid vacation, plus an additional day for your birthday
• Health, dental and vision insurance
• 401(k) Retirement Plan
• Hybrid way of working (3 days in the office)