Account Manager

The Hiller Companies; New Castle (DE); On-site; USD 65,000 - 90,000; Full time

Job summary

The Hiller Companies, LLC has an immediate opening for Account Manager. The Account Manager will drive new business and support growth in fire protection and safety solutions across assigned markets.

This role requires experience in owner-direct sales, a disciplined approach to account management, and engagement with the competitive bid process. Key responsibilities include pursuing new opportunities, conducting market research, building client relationships, and collaborating with internal

Qualifications

• Experience in owner-direct sales or direct account management.
• Understanding of plan and spec market in large organizations.
• Disciplined approach to account management and bidding processes.

Responsibilities

• Identify and pursue new business opportunities in the assigned territory.
• Conduct market research on customer needs and industry trends.
• Generate leads through networking, referrals, and cold calling.
• Collaborate with sales team to develop effective sales strategies.
• Build and maintain strong client relationships for loyalty and satisfaction.
• Conduct site visits and review inspection reports to assess fire protection needs.

Skills

Account management

Sales

Business development

Customer relationships

Technical knowledge

Job description

The Hiller Companies, LLC has an immediate opening for Account Manager.

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standards of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance, and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal – making the world a safer place.

Job Summary

The Account Manager is responsible for generating new business and supporting the growth in the fire alarm, sprinkler, and suppression business. The Account Manager should have experience in owner direct sales as well basic understanding the plan and spec market, preferably in a large organization where they have gained experience and appreciation for a disciplined approach to account management and the competitive bid process. The position requires multi-faceted technical and sales skilled individual to expand our market share and support the overall service revenue growth strategy.

Key Responsibilities

• Identify and pursue new business opportunities within the assigned territory or market segment.
• Conduct market research to understand customer needs, industry trends, and competitor offerings.
• Generate leads through networking, cold calling, referrals, and other sales strategies.
• Collaborate with the sales team and management to develop effective sales strategies and marketing initiatives.
• Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty.
• Conduct regular site visits, review inspection reports, assess clients’ fire protection needs and offer appropriate solutions.
• Prepare technical scope of work proposals and presentations.
• Follow through on sold projects to ensure satisfactory completion. Ensures a smooth “sale to operations” turnover and monitor’s progress.
• Actively involved and participates in civic and professional industry organizations.
• Provide technical expertise and guidance to customers regarding fire protection systems, equipment, and compliance with industry regulations.
• Collaborate with and cost review opportunities with internal teams, such as operations project managers and technicians, to ensure smooth execution of services and projects.
• Prepare regular sales reports, forecasts, and analyses for management review.
• Maintain a qualified funnel of opportunities, achieve new customer acquisition and profit goals consistently.
• Function as a consultant to customers, recommend services for business goals, set market pricing and position Hiller as an industry leader in service delivery.
• Monitor and evaluate sales performance against targets and implement corrective actions as necessary.
• Other duties as assigned.

Pay Range

Our Account Managers earn a competitive base salary and sales commissions. Exceeding sales goals can have a huge impact on total earnings! The individual starting salary will be determined by factors including education, skills, experience, expertise and geographic location.