Account Manager

Triad Technologies; New Albany (OH); On-site; USD 70,000 - 110,000; Full time

Job summary

Triad Technologies in New Albany, OH is seeking an Account Manager to cultivate client relationships, drive sales, and apply technical expertise to propose the right solutions.

You will lead the full sales cycle from prospecting to closing, present compelling demonstrations, and collaborate with engineering and product teams to ensure optimal outcomes. Travel as needed and strong communication skills are essential.

Qualifications

• Bachelor's degree or 2-year technical degree in engineering, business, or related field.
• 5+ years in technical sales or account management.
• Strong technical aptitude to explain complex solutions.
• Proven track record of meeting sales targets.
• Excellent communication, negotiation and presentation skills.
• Ability to travel as needed and read technical documents.

Responsibilities

• Develop and maintain strong client relationships.
• Identify and engage prospective customers.
• Manage full sales cycle from prospecting to closing.
• Match customer needs with tailored solutions using technical knowledge.
• Demonstrate products and present value propositions.
• Collaborate with engineering, inside sales, and product teams.
• Analyze customer/market data to drive sales and margin growth.
• Coordinate with vendors on pricing, training, and onsite support.
• Negotiate contracts and pricing in line with company policy.
• Stay informed on industry trends and competitors.
• Provide post-sales support and ensure satisfaction.
• Use CRM to track sales performance and forecasts.
• Other duties as assigned.

Skills

Account management

Technical sales

Communication

Negotiation

Presentation skills

Travel willingness

Education

Bachelor's or 2-year technical degree in Engineering or Business

Tools

CRM software

Salesforce

Power BI

Microsoft Office

RubberTree

Job description

Job Title & Location

Account Manager – New Albany, OH 43054 (New Albany – Office Location)

The Account Manager is responsible for managing client relationships, driving sales, and providing technical expertise to support customers in selecting the right solutions. This is a full-time position, M – F.

Responsibilities

• Develop and maintain strong relationships with existing clients.
• Identify and develop prospective customers.
• Manage the entire sales cycle from prospecting to closing opportunities.
• Identify customer needs and provide tailored solutions through technical knowledge and sales expertise.
• Conduct product demonstrations and presentations to showcase value propositions.
• Collaborate with engineering, inside sales, and product teams to ensure optimal solutions are provided.
• Lead the efforts to analyze customer/market data to identify business opportunities that drive sales and margin growth.
• Collaborate with vendors to ensure customer specific pricing, vendor training, and onsite support.
• Negotiate contracts and pricing agreements in alignment with company policies and goals.
• Stay updated on industry trends, competitor offerings, and emerging technologies.
• Provide post-sales support and ensure customer satisfaction.
• Use CRM to track and report sales performance, forecasts, and key account activities.
• Other duties as assigned.

Skills & Experience

• Bachelor's or 2 Year Technical degree in Engineering, Business, or a related field preferred.
• 5+ years of experience in technical sales, account management, or a related role preferred.
• Strong technical aptitude with the ability to understand and explain complex solutions.
• Proven track record of achieving or exceeding sales targets.
• Excellent communication, organization, negotiation, and presentation skills.
• Ability to build and maintain long-term customer relationships.
• Proficiency in CRM software such as RubberTree, SalesForce, Microsoft Office Suite, and Power BI.
• Desire and ability to acquire and apply new knowledge of the industry.
• Highly driven and self-motivated with strong problem-solving skills.
• Ability to travel as needed to meet with clients.
• Ability to read technical documents such as spec sheets, engineered drawings, etc.