Account Manager

Martin Grant Associates, Inc.; Morristown (NJ); Hybrid; USD 65,000 - 90,000; Full time

Job summary

The Martin Grant Associates, Inc. is seeking an Account Manager to join a collaborative Professional Liability team supporting a medical malpractice-focused book of business.

This role emphasizes client service and building expertise in professional liability insurance. You will manage renewals, policy changes, and day-to-day service for physicians and healthcare professionals, while working with carriers, producers, and the internal team.

Qualifications

• Strong client service skills.
• Experience working in the medical or healthcare space.
• Interest in building expertise in professional liability insurance.

Responsibilities

• Manage a book of medical malpractice and professional liability accounts, primarily supporting physicians and healthcare professionals.
• Serve as a trusted point of contact for clients, assisting with renewals, policy changes, coverage questions, documentation, and day-to-day service needs.
• Work closely with producers, carriers, and internal team members to ensure clients receive responsive, accurate, and proactive service.
• Independently manage your book following the training period while continuing to have access to an experienced and supportive team.
• Build strong relationships with clients while maintaining a high level of professionalism, accuracy, and confidentiality.

Skills

Client service

Medical/healthcare experience

Insurance knowledge

Relationship management

Job description

Looking for an opportunity to grow your insurance career in a specialized niche? We’re seeking an Account Manager to join a collaborative Professional Liability team supporting a medical malpractice-focused book of business. This is a great opportunity for someone with strong client service skills and experience working within the medical or healthcare space who is interested in building expertise in professional liability insurance.

The Job

• Manage a book of medical malpractice and professional liability accounts, primarily supporting physicians and healthcare professionals.
• Serve as a trusted point of contact for clients, assisting with renewals, policy changes, coverage questions, documentation, and day-to-day service needs.
• Work closely with producers, carriers, and internal team members to ensure clients receive responsive, accurate, and proactive service.
• Independently manage your book following the training period while continuing to have access to an experienced and supportive team.
• Build strong relationships with clients while maintaining a high level of professionalism, accuracy, and confidentiality.

Why You’ll Want to Work Here

• Specialized Career Path: Build expertise in the professional liability and medical malpractice space—direct experience isn't required for candidates with relevant insurance, medical, or healthcare industry experience.
• Small-Team Feel, National Resources: Enjoy the collaboration and personal feel of a boutique office while having access to the technology, resources, and career opportunities of a national organization.
• Hands-On Training & Mentorship: Join a team willing to invest in the right person, with hands-on training, ongoing mentorship, and opportunities to continue developing your insurance expertise.
• Flexibility: Work primarily remotely with in-office collaboration in Morristown on Tuesdays and occasional client travel.
• A Team That Actually Enjoys Being a Team: Quarterly outings give everyone a chance to connect outside of work, with past activities including concerts, sporting events, dinners, bowling, and more.