Medical Malpractice Insurance Account Manager / Marketer

Lawley; Buffalo (NY); Hybrid; USD 67,000 - 112,000; Full time

Benefits offered by this job

Benefits package

Paid parking

Hybrid/remote flexibility

Generous holiday and PTO schedule

Company 401K starting Day 1

Educational support

Work-life balance culture

Volunteer time off

Job summary

Lawley in Buffalo, NY is seeking a Medical Professional Insurance Account Manager/Marketer to manage specialty medical malpractice accounts and renewals, build carrier relationships, and deliver timely insurance documents. The role includes consultative client conversations and cross-selling opportunities within a collaborative team.

The ideal candidate has 6+ years in a similar role with strong P&C/medical liability knowledge, and proficiency with EPIC and Microsoft Office.

Qualifications

• Active Property & Casualty (P&C) License required.
• Minimum 5 years of commercial insurance experience; Medical Professional Liability experience preferred.
• Knowledge of medical malpractice insurance products and healthcare risks.
• Experience managing account marketing and renewal processes.
• Proficiency in Microsoft Office; EPIC experience preferred.
• Strong organizational, communication, and analytical skills.
• Ability to prioritize multiple tasks and meet deadlines.
• Attention to detail and organizational skills.
• Open to continuing education, college degree preferred.
• Precise verbal and written communication skills, even under time constraints.

Responsibilities

• Market, negotiate, and place new and renewal Medical Professional Liability accounts.
• Coordinate and manage renewal timelines and critical deadlines.
• Monitor applications, policy documents, and group schedules as applicable.
• Maintain expertise in medical malpractice markets, coverage forms, and healthcare exposures.
• Collaborate with team members on renewal strategy and marketing
• Develop and maintain relationships with carriers and wholesale brokers.
• Prepare proposal comparisons, marketing summaries, annual claim summaries and renewal presentations.
• Identify cross-selling opportunities and upsell accounts as appropriate.
• Maintain accurate documentation in EPIC and agency systems.
• Deliver exceptional service to clients, producers, and carrier partners.
• Act as a resource for Specialty coverages in this class of business for the agency.
• Review claims data and assist in Lawley claims representative on appropriate carrier reporting.

Skills

P&C License

5+ years experience

Medical Professional Liability

Account marketing

Renewal processes

Microsoft Office

Strong communication

Analytical skills

Time management

Attention to detail

Continuing education

Communication under time constraints

Education

College degree preferred

Tools

EPIC

Microsoft Office

Job description

Due to growth, Lawley is in search of a Medical Professional Insurance Account Manager/Marketer to support our team in Buffalo, NY! This position will be responsible for managing Specialty Insurance accounts focused on medical malpractice, including renewals, providing summaries, ordering and issuing binders, certificates, policies, proposals and other insurance documents within designated timelines. This position also conducts consultative conversations with their Commercial client base and establishes & maintains carrier relationships. The ideal candidate has at least six years of experience in a similar or related position and extensive relevant insurance knowledge. Lawley is a family-owned organization with strong core values and an emphasis on work/life balance. This position would include a full package, including benefits, paid parking, hybrid/remote flexibility and a generous holiday and PTO schedule!

Fun damental Components of the Job:

• Market, negotiate, and place new and renewal Medical Professional Liability accounts.
• Coordinate and manage renewal timelines and critical deadlines.
• Monitor applications, policy documents, and group schedules as applicable.
• Maintain expertise in medical malpractice markets, coverage forms, and healthcare exposures.
• Collaborate with team members on renewal strategy and marketing
• Develop and maintain relationships with carriers and wholesale brokers.
• Prepare proposal comparisons, marketing summaries, annual claim summaries and renewal presentations.
• Identify cross-selling opportunities and upsell accounts as appropriate.
• Maintain accurate documentation in EPIC and agency systems.
• Deliver exceptional service to clients, producers, and carrier partners.
• Act as a resource for Specialty coverages in this class of business for the agency.
• Review claims data and assist in Lawley claims representative on appropriate carrier reporting.

Other functions of the job:

• Expand and grow in your role when supporting miscellaneous duties as requested.

Skills/Traits That We Value for This Role:

• Active Property & Casualty (P&C) License required.
• Minimum 5 years of commercial insurance experience; Medical Professional Liability experience preferred.
• Knowledge of medical malpractice insurance products and healthcare risks.
• Experience managing account marketing and renewal processes.
• Proficiency in Microsoft Office; EPIC experience preferred.
• Strong organizational, communication, and analytical skills.
• Ability to prioritize multiple tasks and meet deadlines.
• Attention to detail and organizational skills.
• Open to continuing education, college degree preferred.
• Precise verbal and written communication skills, even under time constraints.

What’s in It for You?

A bit about Lawley!

• We are not a call center environment.
• We achieve success by building genuine relationships together, with our teams and clients.
• We are a family owned insurance broker (70+ years!).
• We are deeply committed to the communities we serve and love to get involved.
• We work hard and play hard!

Why Lawley?

• Competitive salary and referral bonuses!
• Expansive Benefits (Medical, Dental, Vision—and SO many more).
• 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!
• Company 401K contribution received starting Day 1 (for participants 21+ years old).
• Educational support, career development, and growth opportunities.
• Job Security (we’ve never had a lay-off, even during the pandemic).
• Flexibility, including hybrid schedules! Business hours 8am-4:30pm.
• Comfortable, family-oriented culture, with an emphasis on work life balance.
• Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities).
• Fulfilling opportunities that align with your career path and our business needs.

The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $67,415.78 to $112,359.63.