Account Manager

Aroplax Corporation; Monticello (MN); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking an Account Manager to enhance customer relationships and satisfaction. This entry-level role focuses on managing customer accounts, addressing service issues, and implementing policies to improve satisfaction. Join a family-owned company with over 80 years of experience in the plastics manufacturing industry. This position offers a lucrative career path in a responsive and agile environment, where your contributions will directly impact client retention and company success. If you are ready to take on industry challenges and grow with a trusted partner, this opportunity is for you.

Qualifications

• Strong interpersonal skills to foster customer relationships.
• Ability to manage escalations and coordinate with teams.

Responsibilities

• Serve as the main contact for customer accounts, ensuring satisfaction.
• Manage escalations related to order delays and quality concerns.
• Develop and implement customer service policies.

Skills

Customer Relationship Management

Problem Solving

Communication Skills

Education

Bachelor's Degree

Job description

Join to apply for the Account Manager role at Aroplax Corporation.

Aroplax Corporation is a trusted partner in Plastic Injection Molding with over 80 years of family-owned experience. We provide full-service injection molding, value-added, and engineering services, specializing in high-quality, cost-effective solutions with machines ranging from 55 to 720 tons, equipped with robotic automation.

What sets us apart:

• Family owned and operated
• Responsive and agile

Our high client retention rate and preferred status among various name-brand companies demonstrate our success.

Your role includes:

• Serving as the main internal contact for customer accounts, fostering strong relationships, and ensuring high customer satisfaction.
• Managing escalations related to order delays, quality concerns, and service issues, coordinating with internal teams for resolution.
• Representing customer voices in internal meetings and advocating for their priorities.
• Developing and implementing customer service policies to improve satisfaction.

Join us if you're ready for a lucrative career in a growing company that addresses industry challenges effectively. Let’s have a confidential conversation.

Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Plastics Manufacturing