Account Manager

Oxford Global Resources; Milwaukee (WI); On-site; USD 55,000 - 70,000; Full time

Job summary

Oxford Global Resources is seeking an Account Manager based in Milwaukee, Wisconsin. The role focuses on building valuable client relationships, identifying sales opportunities, and negotiating job listings for technical consulting services. The ideal candidate will develop and maintain a robust client database, ensuring high-quality customer service and meeting production goals.

Qualifications include a preferred bachelor’s degree in business, strong communication skills, and the ability to multitask in a fast-paced environment. This position may require regular travel to client offices.

Qualifications

• Strong ability to interface with all levels of the organization.
• Creative, outgoing, energetic person with a demonstrable track record of exceeding goals.
• Solid analytical and problem-solving skills.

Responsibilities

• Develop sales opportunities by identifying managers at companies.
• Follow up on leads from recruiters and consultants.
• Make a high volume of cold calls and sales visits.
• Develop and maintain client relationships.

Skills

Excellent verbal and written communications skills

Ability to multitask

Analytical and problem-solving skills

Proven knowledge of MS Office products

Strong ability to interface with all levels of the organization

Education

Bachelor’s degree in business preferred

Tools

Applicant tracking systems

Job description

The Account Manager will support Oxford’s business objectives to maintain Oxford as a preeminent source of high-end technical consultants. This position will identify and visit potential and existing clients, sell Oxford’s technical consulting services, generate and negotiate job listings, and ensure quality customer service. The Account Manager will build, effectively communicate and generate production from a valuable database.

Responsibilities

• Develop sales opportunities by identifying managers at companies that utilize technical consultant services
• Follow up on leads from recruiters, consultants and user managers
• Make a high volume of cold calls as well as face-to-face sales visits to improve the quality and quantity of the database
• Meet or exceed established production goals
• Utilize existing Oxford database and office records; networking; researching print media; and cold calling
• Develop and maintain client relationships and ensure the quality of client manager database information through visits, follow-up calls and correspondence
• Sell Oxford’s services, gather organizational information such as consultant usage trends and exchange market data
• Assist client managers in defining their needs, advise client managers on methods to meet those needs, and educate client managers on the Oxford Process
• Identify job openings and qualify listings with potential and existing client managers
• Define and establish the hiring process, negotiate rates, assignment terms, and credit terms with the client managers
• Ensure quality customer service by resolving all issues pertaining to a consultant’s employment
• Administer corrective actions, work in conjunction with recruiters and management, terminate consultants and consult with corporate departments as needed
• Complete visit reports, visit summaries and listing sheets, and maintain Oxford database files in a timely manner
• Ensure the timely completion of Consulting Services Agreements and credit checks
• Attend training meetings to develop sales and recruiting skills, exchange pertinent account information and develop account strategies
• Source new clients with critical skills, contract usage and schedule visits to build client relationships
• Must have the ability to travel regularly to and from client offices
• Improve quality and quantity of visits
• Perform administrative tasks and data entry as needed
• Other duties as assigned

Qualifications

• Bachelor’s degree in business preferred
• Strong ability to interface with all levels of the organization
• Excellent verbal and written communications skills is a must
• Creative, outgoing, energetic person with a demonstrable track record of exceeding goals
• Ability to multitask in a fast-paced environment
• Solid analytical and problem-solving skills
• Proven knowledge of MS Office products (Word, Excel, Outlook, PowerPoint)
• Previous experience working with applicant tracking systems
• Ability to maintain regular attendance and work all hours as necessary or required