Account Manager- Cincinnati

14000 (USA) Oxford Global Resource, LLC; Cincinnati (OH); On-site; USD 33,117 - 39,743; Full time

Benefits offered by this job

Holiday pay

Paid time off

401(k) Retirement Savings Plan

Job summary

14000 (USA) Oxford Global Resource, LLC in Cincinnati is seeking an Account Manager to support the business objectives of maintaining a high-end technical consulting service. The role involves identifying potential clients, selling services, and ensuring quality customer interactions are upheld.

The ideal candidate possesses strong communication skills and a bachelor’s degree in business, with a proven ability to multitask in a fast-paced environment and a commitment to providing excellent service.

Additional benefits include holiday pay, paid time off, and a 401(k) Retirement Savings Plan.

Qualifications

• Strong ability to interface with all levels of the organization.
• Creative, outgoing, energetic person with a demonstrable track record of exceeding goals.
• Ability to maintain regular attendance and work all hours as necessary or required.

Responsibilities

• Develop sales opportunities by identifying managers at companies that utilize technical consultant services.
• Follow up on leads from recruiters, consultants, and user managers.
• Ensure quality customer service by resolving all issues pertaining to a consultant’s employment.

Skills

Excellent verbal and written communication skills

Solid analytical and problem-solving skills

Proven knowledge of MS Office products

Ability to multitask in a fast-paced environment

Education

Bachelor’s degree in business

Tools

Applicant tracking systems

Job description

Join our team and experience how we lead with passion, positivity, and accountability to deliver the Right Talent. Right Now. We create an environment where you can think big, have fun and truly make a difference.

Position Summary

The Account Manager will support Oxford’s business objectives to maintain Oxford as a preeminent source of high-end technical consultants. This position will identify and visit potential and existing clients, sell Oxford’s technical consulting services, generate and negotiate job listings, and ensure quality customer service. The Account Manager will build, effectively communicate and generate production from a valuable database.

Responsibilities

• Develop sales opportunities by identifying managers at companies that utilize technical consultant services.
• Follow up on leads from recruiters, consultants and user managers.
• Make a high volume of cold calls as well as face to face sales visits to improve the quality and quantity of the database.
• Meet or exceed established production goals.
• Utilize existing Oxford database and office records; network, research print media, and cold call.
• Develop and maintain client relationships and ensure the quality of client manager database information through visits, follow‑up calls and correspondence.
• Sell Oxford’s services, gather organizational information such as consultant usage trends and exchange market data.
• Assist client managers in defining their needs, advise client managers on methods to meet those needs, and educate client managers on the Oxford Process.
• Identify job openings and qualify listings with potential and existing client managers.
• Define and establish the hiring process, negotiate rates, assignment terms, and credit terms with the client managers.
• Ensure quality customer service by resolving all issues pertaining to a consultant’s employment.
• Administer corrective actions, work in conjunction with recruiters and management, terminate consultants and consult with corporate departments as needed.
• Complete visit reports, visit summaries and listing sheets, and maintain Oxford database files in a timely manner.
• Ensure the timely completion of Consulting Services Agreements and credit checks.
• Attend training meetings to develop sales and recruiting skills, exchange pertinent account information and develop account strategies.
• Source new clients with critical skills, contract usage and schedule visits to build client relationships.
• Improve quality and quantity of visits.
• Perform administrative tasks and data entry as needed.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in business preferred.
• Strong ability to interface with all levels of the organization.
• Excellent verbal and written communication skills.
• Creative, outgoing, energetic person with a demonstrable track record of exceeding goals.
• Ability to multitask in a fast‑paced environment.
• Solid analytical and problem‑solving skills.
• Proven knowledge of MS Office products (Word, Excel, Outlook, PowerPoint).
• Previous experience working with applicant tracking systems.
• Ability to maintain regular attendance and work all hours as necessary or required.

Supervision

Supervision Exercised: none

Supervision Received: Local Market Manager, Business Development Manager, Associate Industry Leader, VP (For US job seekers)

Salary and Benefits

$24.04–$28.85 hourly

Benefits include: holiday pay, paid time off, medical, dental, vision, life and disability benefit plans, flexible spending accounts, health savings accounts, employee tuition reimbursement, student debt assistance and a 401(k) Retirement Savings Plan.

Accommodation and Disability

If you need special assistance or an accommodation while seeking employment, please email [e-mail]. We will make a determination on your request for reasonable accommodation on a case‑by‑case basis.

Equal Employment Opportunity

Oxford is an Equal Employment Opportunity Employer. All qualified applications will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Oxford will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. Oxford is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.

Contact

Please contact [e-mail] if you are interested in this position.