Account Manager

Ranger Technical Resources; Miami (FL); On-site; USD 79,000 - 88,000; Full time

Job summary

A global technology leader is looking for an Account Representative in Miami, FL. This role involves managing client onboarding, invoicing, and serving as the main contact for client inquiries. The ideal candidate should have 3+ years in related fields and possess strong account management skills, with a bachelor's degree preferred.

Qualifications

• 3+ years of experience in Sales, Sales Support, or Account Management.
• Hands-on experience managing accounts.
• Proficiency in CRM systems and sales analytics tools.

Responsibilities

• Manage a portfolio of new clients through the onboarding process.
• Serve as the primary point of contact for client inquiries.
• Collaborate with the sales team to drive sales campaigns.

Skills

Account management

Client Relationship Management

Customer Service

Data Management

Data Analysis

Time management

Education

Bachelor’s degree in Business Administration, Finance, Accounting or related field

Tools

CRM Tools

Job description

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Ranger Technical Resources

Account Representative #2512

Position Summary:

Our partner, a global leader in technology known for shaping the future of consumer electronics and enterprise solutions, is looking to add an Account Representative to its team! In this role, you’ll manage new client onboarding, invoicing, and inquiries by coordinating with Sales, Billing, and CRM teams. As an Account Representative, you will serve as the primary point of contact by addressing client inquiries, resolving issues, and supporting sales efforts. This position is ideal for someone detail-oriented, quick to learn, and skilled at managing customer and internal communications in a fast-paced environment, including lead routing and ticket queue management.

This role is only open to candidates currently residing in Miami, FL. Applicants outside Miami will not be considered.

Experience and Education:

• Bachelor’s degree in Business Administration, Finance, Accounting or related field/experience
• 3+ year of experience within Sales, Sales Support or Account Management
• Hands-on experience managing accounts
• Experience working with internal and external customers
• Previous experience in an enterprise support or portfolio management
• Proficiency in CRM systems and sales analytics tools.

Technology Skills and Strengths

• Account management
• Inbound-Outbound calls
• Sales and Retention Operations
• Client Relationship Management
• Customer Service
• Data Management
• Data Analysis
• Reporting
• CRM Tools
• Ticketing
• KPIs
• Office 365
• Documentation process
• Time management

Primary Job Responsibilities:

• Manage a portfolio of new clients through the onboarding process, ensuring a smooth and timely transition.
• Serve as the primary point of contact for client inquiries, ensuring timely and effective issue resolution.
• Identify and address inconsistencies, collaborating with the sales team as needed.
• Work with the sales manager to drive sales campaigns that generate new leads.
• Manage tasks and tickets within the company’s CRM, handling the ticket queue and maintaining data accuracy.
• Coordinate with internal teams to ensure client billing is accurate and aligned with contract terms.
• Support sales efforts by identifying client needs, delivering product demos, and helping generate new leads.
• Document existing workflows to ensure standardization and consistency.
• Provide additional support as required to aid the sales process and overall team objectives.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Customer Service, and Management

• Industries

  Information Services and Technology, Information and Media

Referrals increase your chances of interviewing at Ranger Technical Resources by 2x

Get notified about new Account Manager jobs in Miami, FL.

Miami, FL $79,000.00-$88,000.00 1 week ago

Territory Sales Manager On Premise-SOUTH FL

Account Success Manager, Talent Partners (Advisors)

Business Development Account Manager- Miami Gardens

Miami, FL $60,000.00-$70,000.00 4 days ago

Miami, FL $65,000.00-$85,000.00 5 days ago

Miami, FL $37,000.00-$95,000.00 2 weeks ago

Fort Lauderdale, FL $60,000.00-$70,000.00 4 days ago

Miami, FL $65,000.00-$111,760.00 5 days ago

Dania, FL $55,000.00-$63,000.00 5 days ago

Key Account Manager - Immunology and Gene Therapy - Florida Territory

Miami, FL $60,000.00-$80,000.00 6 days ago

Kendall, FL $65,000.00-$75,000.00 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.