Account Manager

Top Quality Recruitment (TQR); Lawrence (KS); On-site; USD 55,000 - 75,000; Full time

Job summary

Top Quality Recruitment (TQR) is seeking an Account Manager to oversee a portfolio of client accounts and drive revenue growth through direct sales. You will be the main point of contact, build lasting relationships, and understand client needs to deliver solutions.

Coordinate with internal teams to meet requirements and prepare account plans and reviews. This role emphasizes proactive selling, CRM proficiency, and the ability to identify upsell opportunities while delivering exceptional

Qualifications

• Bachelor’s degree in business, sales, marketing, or relevant field preferred.
• Knowledge of CRM and/or ERP software a plus.
• 2 to 4 years of sales experience.

Responsibilities

• Manage a portfolio of client accounts and act as the main point of contact.
• Develop and maintain long-term relationships with clients.
• Understand client needs and provide appropriate solutions.
• Monitor account performance and ensure customer satisfaction.
• Identify opportunities to upsell and cross-sell products or services.
• Coordinate with internal departments to meet client requirements.
• Prepare account plans, reports, and business reviews.
• Resolve customer issues and complaints promptly and effectively.
• Negotiate contracts, renewals, and service agreements.
• Track key account metrics and achieve revenue targets.

Skills

MS Office

CRM software

Driver's license

Education

Bachelor’s degree in business, sales, marketing, or relevant field

Tools

CRM/ERP software

Job description

The Account Manager will be responsible for managing an array of accounts and achieving sales targets through direct sales routes through the process of growing and developing existing clients. also be responsible for building relationships with new and existing clients.

Key Activities

• Manage a portfolio of client accounts and act as the main point of contact.
• Develop and maintain long-term relationships with clients.
• Understand client needs and provide appropriate solutions.
• Monitor account performance and ensure customer satisfaction.
• Identify opportunities to upsell and cross-sell products or services.
• Coordinate with internal departments (sales, operations, marketing, finance, etc.) to meet client requirements.
• Prepare account plans, reports, and business reviews.
• Resolve customer issues and complaints promptly and effectively.
• Negotiate contracts, renewals, and service agreements.
• Track key account metrics and achieve revenue targets.

Preferred Skills

• Proficient with MS Office Applications, including Excel, Word, Outlook, and PowerPoint, and CRM software. Experience with Mac preferred.
• Valid driver’s license and proof of automobile insurance.

Education and Experience

• Bachelor’s degree in business, sales, marketing, or relevant field preferred.
• Knowledge of CRM and/or ERP software a plus.
• 2 to 4 years of sales experience.

Finding a great opportunity that fosters growth, a great culture, and leadership opportunities can be difficult. Top Quality Recruitment (TQR) connects professionals with leadership opportunities across the Packaging, Food and Beverage, Medical Devices, and Biotechnology industries. With 50+ years of experience, we believe in one-to-one communication and finding the best candidate/employer match possible.

TQR is an equal-opportunity employer that encourages diversity. We will consider all applications.

Accommodation for applicants with disabilities is available upon request.

We thank all applicants for their interest and appreciate the time and effort involved; however, due to the large volume of resumes received only those candidates selected for an interview will be contacted. Please attached your resume to your application.