Account Manager

Joseph T. Ryerson & Son, Inc; Lansing (MI); Remote; USD 65,000 - 98,000; Full time

Job summary

Join a leading provider of industrial metal products and services, where your skills in relationship management and business development will shine. As an Outside Account Manager, you will play a crucial role in maintaining and expanding customer relationships, ensuring exceptional service and support. This dynamic position offers the chance to work closely with various teams to achieve company objectives while adapting to market changes. Be part of a legacy of excellence and make your mark in the metals industry with a company that values your contributions and supports your development.

Qualifications

• 3-5 years of sales experience in the metals service center industry.
• Strong business acumen with excellent customer service skills.

Responsibilities

• Build strong relationships with customers and purchasing decision makers.
• Increase revenue by selling value-added services and programs.

Skills

Sales Experience

Customer Relationship Management

Communication Skills

Problem-Solving Skills

Education

Bachelor's Degree in Marketing or Business

Tools

MS Office

SAP

Salesforce.com

Job description

Job Description

Account Manager

Salary Range:

$65139.59 - $97709.39

Salary Max:

97,709.39 USD

Req Id:

562

Workplace Type:

Remote

Job Shift:

1st

Brand:

Central Steel & Wire

Job Location:

Lansing

Posting Start Date:

4/22/25

Summary

Welcome to Central Steel & Wire, part of theRyerson Family of Companies, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1909, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Central Steel & Wire offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Are you passionate about building and nurturing customer relationships? As an Outside Account Manager at Central Steel & Wire, you will play a pivotal role in maintaining and expanding our transactional business with both current and past customers within your designated marketplace. This dynamic position offers the opportunity to leverage your skills in relationship management and business development, ensuring that our clients receive unparalleled service and support.

Roles and Responsibilities

• Quickly builds strong relationships with contacts at all levels across a variety of functions within customer organizations but especially with purchasing decision makers; develops customer trust and confidence in Ryerson and its representatives


• Works closely with our inside sales team, credit center, inventory managers, and other departments within the company to creatively achieve both company and customer objectives


• Understands and monitors the competitive environment and provides market intelligence to sales management to help shape service center sales strategies, price levels, and working capital decisions


• Increases revenue from assigned customers by selling value-added services and programs; grows new business by increasing sales through profitable transactional growth


• Manages customer accounts, including implementation of memorandum of understanding margin analysis, competitive market information, and quality improvement initiatives


• Develop and implements appropriate sales and commercial programs while promoting our E-Commerce capabilities


• Consistently manages daily call planning execution to keep customers informed about the industry, economic trends, and Ryerson's ability to assist customers in adapting to change


• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor's degree preferred (preferably in marketing, business, or a related field of study) or related experience


• Minimum of 3-5 years of previous sales experience in the metals service center industry or similar industrial sales background


• Proficiency with MS Office a must, SAP and Salesforce.com experience are highly desired


• Strong business acumen with excellent customer service, interpersonal and both oral and written communication skills; persuasive negotiation skills with the ability to work within a team or individual environment


• Effective problem-solving/conflict-resolution skills and the ability to maintain confidentiality


• Highly motivated with a demonstrated ability to build strong relationships quickly


• An aggressive, competitive, and self-motivated attitude is essential

#LI-GC1

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier