Account Manager

DMR Technologies; Lafayette (LA); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Health Insurance

Vision Insurance

Dental Insurance

Retirement Plan

Ongoing Training

Career Advancement Opportunities

Job summary

DMR Technologies in Lafayette, LA is seeking an Account Manager to serve as the primary contact for a portfolio of customers after the sale. You will build strong relationships, conduct onboarding calls, and coordinate solutions with Sales, Operations, Engineering and Support.

No drone experience is required—we’ll teach you the industry. This full-time role offers starting pay of $20/hour with performance incentives and career growth, plus benefits like health insurance and a retirement plan.

Qualifications

• Recent graduate or early-career professional welcomed.
• No drone experience required; we’ll teach you the industry.
• Ideal candidates are friendly, organized and curious.

Responsibilities

• Be the primary contact for a portfolio of customers after the sale.
• Build strong relationships and conduct onboarding calls.
• Coordinate solutions with Sales, Operations, Engineering and Support.
• Track activity in CRM and coordinate product deliveries and training.
• Identify opportunities for additional products and services and help renew/grow relationships.

Skills

Account management

Customer relationship management

CRM software

Onboarding calls

Communication

Time management

Education

Bachelor's degree preferred but not required

Tools

Microsoft Office

Google Workspace

AI productivity tools

Job description

DMR Technologies | Lafayette, LA

Starting Pay: $20/hour + Performance Incentives + Career Growth

Launch Your Career in Agriculture, Technology & Sales

Looking for more than just another customer service job?

At DMR Technologies, we're building some of the most advanced agricultural drones in America. Our aircraft help farmers increase yields, reduce costs, and solve real-world challenges across agriculture, energy, public safety, and industry.

We're looking for an energetic, organized, people-focused Account Manager who enjoys building relationships and helping customers succeed.

This is an excellent opportunity for recent graduates or early-career professionals who want to build a long-term career in sales, customer success, or business development.

No Drone Experience Required. We\'ll Teach You The Industry.

What You'll Do

• You\'ll become the primary point of contact for a portfolio of customers after the sale.
• Responsibilities include:
• Build strong relationships with customers
• Conduct onboarding calls with new customers
• Answer customer questions and coordinate solutions
• Work closely with Sales, Operations, Engineering, and Technical Support
• Ensure customers have everything needed for success
• Schedule follow-up calls and check-ins
• Track customer activity using CRM software
• Coordinate product deliveries and training
• Identify opportunities for additional products and services
• Help renew and grow existing customer relationships
• Resolve issues before they become problems
• Become a trusted advisor for your accounts

We\'re Looking For Someone Who Is

• Friendly and personable
• Highly organized
• Naturally curious
• Comfortable talking with customers by phone and email
• Excellent communicator
• Positive attitude
• Coachable
• Detail-oriented
• Able to juggle multiple priorities
• Interested in technology
• Excited to learn something new every day

Preferred Qualifications

We\'re much more interested in attitude than experience.

Ideal backgrounds include:

• Recent college graduate
• Customer service
• Retail leadership
• Hospitality
• Banking
• Agriculture
• Business
• Marketing
• Communications
• Sales
• Account management
• Customer success

Bachelor\'s degree preferred but not required.

Technology You\'ll Learn

• CRM software
• Microsoft Office
• Google Workspace
• AI productivity tools (Claude, ChatGPT, Codex)
• Drone technology
• Precision agriculture
• Customer relationship management
• Basic sales strategy
• Project coordination

Why DMR?

We\'re a fast-growing Louisiana technology company manufacturing professional drone systems right here in Lafayette.

You\'ll work alongside engineers, pilots, software developers, mechanics, and business leaders while helping customers across North America succeed.

Our culture rewards initiative, curiosity, and people who enjoy solving problems.

This isn\'t a position where you\'ll do the same thing every day.

Career Growth

Many successful Account Managers advance into roles such as:

• Senior Account Manager
• Customer Success Manager
• Territory Sales Manager
• Business Development Representative
• Enterprise Sales
• Sales Operations
• Program Manager

If you enjoy working with customers and want to grow your career, we\'ll help you get there.

Compensation & Benefits Starting Pay

• $20/hour
• Full-time

Benefits include:

• Paid Time Off
• Paid Holidays
• Health Insurance
• Vision Insurance
• Dental Insurance
• Retirement Plan
• Ongoing Training
• Career Advancement Opportunities