ACCOUNT MANAGER

Svdpnky; Killeen (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

Buddy's Home Furnishings in Texas is hiring a customer-focused associate with a CAN-DO attitude to join our lease-to-own retail team. You will manage customer accounts, assist with inside sales and outside collections, and help deliver and pick up merchandise.

The role requires excellent telephone skills, strong communication, the ability to drive safely, read and explain lease terms, and dependable attendance including nights and weekends.

Qualifications

• Excellent telephone skills.
• Must read, write and communicate effectively.
• Regular and consistent attendance, including nights and weekends.
• Proficient in product features and showroom floor work.

Responsibilities

• Manages customer accounts, satisfying company collection and revenue standards.
• Performs inside sales and outside collections.
• Helps maintain appearance of showroom.
• Takes primary role in delivery and pick up of merchandise.
• May perform managerial functions or duties as assigned by Store Manager.
• Demonstrates effective communication and reasoning skills and shows management potential.

Skills

Telephone skills

Communication

Driving

Attendance

Physical stamina

Customer service

Tools

VersiRent

Job description

We\'re looking for dedicated people with a \"CAN-DO\" attitude. Buddy\'s Home Furnishings was founded in 1961 and is a Lease Ownership Company that provides quality brand name products such as consumer electronics, appliances, computers, furniture, and accessories to customers to help enhance their quality of life. Buddy\'s engages in the lease of household durable goods to consumers on a lease-to-own basis. It operates through 300 stores across the country.

Manages customer accounts, satisfying company collection and revenue standards; performs inside sales and outside collections; helps maintain appearance of showroom; takes primary role in delivery and pick up of merchandise; may perform managerial functions or duties as assigned by Store Manager; demonstrates effective communication and reasoning skills and shows management potential.

• Acquire and Maintain Customers
• Basic furniture, appliance, home electronic installation/removal
• Complies with all company vehicle safety standards and documentation.
• Customer payments and data entry in VersiRent computer program
• Fill out receipt books, make journal entries.
• Sales and merchandising
• All other duties deemed necessary by store management.

Excellent telephone skills

Maintain professional appearance.

Must be able to drive during day, night and meet all safety requirements. Must be able to explain terms of rental/lease agreement to customer.

Must be able to read, write and communicate effectively in person and over telephone Must be able to work overtime.

Must be proficient in product features, benefits; must be able to work on showroom floor.

Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements Regular and consistent attendance, including nights and weekends as business dictates.

General Physical Requirements

Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds

Stooping, bending, pulling, climbing, reaching, and grabbing as required.

Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics Prolonged driving and standing.

Must be able to work in and outdoors in a variety of climates and weather conditions.