Account Representative

Buddy's Home Furnishings; Lawrenceville (GA); On-site; USD 35,000 - 45,000; Part time

Job summary

Buddy's Home Furnishings is looking for an Account Representative in Lawrenceville, Georgia. This role involves managing customer accounts, conducting inside sales, and handling deliveries while ensuring the company meets its collection and revenue standards.

Your responsibilities will include acquiring and maintaining customers, basic installation/removal of furniture and appliances, and recording customer transactions. A good candidate will have excellent communication skills and professional appearance.

Qualifications

• Must be able to drive during day and night, meeting safety requirements.
• Must be able to explain rental/lease agreement terms effectively.
• Regular attendance, including nights and weekends, is required.

Responsibilities

• Acquire and maintain customers.
• Perform basic furniture and appliance installation/removal.
• Handle inbound and outbound service calls.
• Manage customer payments and data entry in the system.

Skills

Excellent telephone skills

Intermediate math skills

Proficient navigational skills

Effective communication

Ability to work overtime

Job description

Position Title

Account Representative

Reports to

General Manager

Status

Hourly

Manages customer accounts, satisfying company collection and revenue standards; performs inside sales and outside collections; helps maintain appearance of showroom; takes primary role in delivery and pick up of merchandise; may perform managerial functions or duties as assigned by General Manager; demonstrates effective communication and reasoning skills and shows management potential.

Principal Responsibilities

• Acquire and Maintain Customers
• Basic furniture, appliance, home electronic installation/removal
• Complies with all company vehicle safety standards and documentation
• Credit/Customer Relationship Management
• Customer payments and data entry in VersiRent computer program
• Fill out receipt books, make journal entries.
• Inbound/Outbound Service calls
• Making deliveries or collecting merchandise
• Sales and merchandising
• All other duties deemed necessary by store management

Requirements For Account Representative

• Excellent telephone skills
• Intermediate math skills
• Maintain professional appearance
• Must be able to drive during day, night and meet all safety requirements
• Must be able to explain terms of rental/lease agreement to customer.
• Must be able to read, write and communicate effectively in person and over telephone
• Must be able to work overtime
• Must be proficient in product features, benefits; must be able to work on showroom floor
• Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements
• Regular and consistent attendance, including nights and weekends as business dictates.

General Physical Requirements

• Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds
• Stooping, bending, pulling, climbing, reaching and grabbing as required
• Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics
• Prolonged driving and standing
• Must be able to work in and outdoors in a variety of climates and weather conditions.