ACCOUNT MANAGER

Svdpnky; Seguin (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Buddy's Home Furnishings is seeking an Account Representative to manage customer accounts, explain rental terms, and support showroom operations. The role includes inside sales, outside collections, and coordinating delivery and pickup of merchandise to ensure customer satisfaction.

The position requires strong communication, a professional appearance, and reliable attendance, including nights and weekends as business dictates. Training will cover VersiRent and store procedures.

Qualifications

• Excellent telephone skills
• Maintain professional appearance
• Must be able to drive during day, night and meet all safety requirements
• Must be able to explain terms of rental/lease agreement to customer
• Must be able to read, write and communicate effectively in person and over telephone
• Must be able to work overtime
• Must be proficient in product features, benefits; must be able to work on showroom floor
• Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements
• Regular and consistent attendance, including nights and weekends as business dictates.

Responsibilities

• Manage customer accounts and satisfy company collection and revenue standards.
• Perform inside sales and outside collections.
• Help maintain appearance of showroom; take primary role in delivery and pickup of merchandise.
• May perform managerial functions or duties as assigned by General Manager.

Skills

Customer acquisition

Sales

Communication

Professional appearance

Driving

Term explanation

Reading & writing

Punctuality

Showroom presence

Tools

VersiRent

Job description

We're looking for dedicated people with a \"CAN-DO\" attitude.

Buddy's Home Furnishings was founded in 1961 and is a Lease Ownership Company that provides quality brand name products such as consumer electronics, appliances, computers, furniture, and accessories to customers to help enhance their quality of life. Buddy's engages in the lease of household durable goods to consumers on a lease-to-own basis. It operates through 300 stores across the country.

Manages customer accounts, satisfying company collection and revenue standards; performs inside sales and outside collections; helps maintain appearance of showroom; takes primary role in delivery and pick up of merchandise; may perform managerial functions or duties as assigned by General Manager; demonstrates effective communication and reasoning skills and shows management potential.

• Acquire and Maintain Customers
• Basic furniture, appliance, home electronic installation/removal
• Complies with all company vehicle safety standards and documentation
• Customer payments and data entry in VersiRent computer program
• Fill out receipt books, make journal entries.
• Sales and merchandising
• All other duties deemed necessary by store management

Requirements for Account Representative

Excellent telephone skills

Maintain professional appearance

Must be able to drive during day, night and meet all safety requirements

Must be able to explain terms of rental/lease agreement to customer.

Must be able to read, write and communicate effectively in person and over telephone

Must be able to work overtime

Must be proficient in product features, benefits; must be able to work on showroom floor

Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements

Regular and consistent attendance, including nights and weekends as business dictates.

General Physical Requirements

Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds

Stooping, bending, pulling, climbing, reaching and grabbing as required

Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics

Prolonged driving and standing

Must be able to work in and outdoors in a variety of climates and weather conditions.