Account & Sales Specialist — Showroom, Delivery & Collections

Buddy's Home Furnishings; Decatur (GA); Sur place; USD 30 000 - 40 000; Temps partiel

Résumé du poste

Buddy's Home Furnishings in Decatur, Georgia is seeking an Account Representative to manage customer accounts and perform sales tasks. The role involves maintaining professional communication skills and ensuring customer satisfaction during both inside sales and outside collections.

The ideal candidate must be able to lift heavy merchandise, work weekends, and consistently drive during various conditions. A valid driving record and effective communication skills are essential.

Qualifications

• Must be able to communicate effectively in person and over the telephone.
• Driving ability required during day and night with safety compliance.
• Expected to work overtime and maintain regular attendance.

Responsabilités

• Acquire and maintain customer relationships.
• Perform inside sales and manage customer accounts.
• Handle delivery and collection of merchandise.

Connaissances

Excellent telephone skills

Intermediate math skills

Professional appearance

Navigational skills

Description du poste

Position Title: Account Representative

Reports to: General Manager

Status: Hourly

Manages customer accounts, satisfying company collection and revenue standards; performs inside sales and outside collections; helps maintain appearance of showroom; takes primary role in delivery and pick up of merchandise; may perform managerial functions or duties as assigned by General Manager; demonstrates effective communication and reasoning skills and shows management potential.

Principal Responsibilities

• Acquire and Maintain Customers
• Basic furniture, appliance, home electronic installation/removal
• Complies with all company vehicle safety standards and documentation
• Credit/Customer Relationship Management
• Customer payments and data entry in VersiRent computer program
• Fill out receipt books, make journal entries.
• Inbound/Outbound Service calls
• Making deliveries or collecting merchandise
• Sales and merchandising
• All other duties deemed necessary by store management
  
  
  

Requirements For Account Representative

• Excellent telephone skills
• Intermediate math skills
• Maintain professional appearance
• Must be able to drive during day, night and meet all safety requirements
• Must be able to explain terms of rental/lease agreement to customer.
• Must be able to read, write and communicate effectively in person and over telephone
• Must be able to work overtime
• Must be proficient in product features, benefits; must be able to work on showroom floor
• Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements
• Regular and consistent attendance, including nights and weekends as business dictates.
  
  
  

General Physical Requirements

• Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds
• Stooping, bending, pulling, climbing, reaching and grabbing as required
• Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics
• Prolonged driving and standing
• Must be able to work in and outdoors in a variety of climates and weather conditions.