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Account Manager

Fervor

Kansas City (MO)

Hybrid

USD 65,000 - 77,000

Full time

2 days ago
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Job summary

An established industry player is seeking a passionate Account Manager to foster relationships with nonprofit clients. In this pivotal role, you'll be the key link between clients and creative teams, ensuring projects align with client goals and are delivered on time. If you thrive in a dynamic environment and are excited about making a positive impact through strategic marketing, this opportunity is perfect for you. Join a dedicated team that values collaboration and creativity, and help drive meaningful change in the nonprofit sector.

Benefits

Group Health Insurance
Dental Insurance
Vision Insurance
401K Plan with Company Match
Generous PTO

Qualifications

  • 5+ years experience in account management at an agency or consulting role.
  • Excellent communication skills, both written and spoken.
  • Ability to manage multiple priorities effectively.

Responsibilities

  • Build and manage strong relationships with clients.
  • Proactively manage projects ensuring on-time delivery.
  • Collaborate with cross-functional teams to drive results.

Skills

Relationship Management
Project Management
Strategic Thinking
Communication
Client Advocacy

Education

Bachelor's Degree
5+ years in agency or consulting role

Tools

Asana
Harvest
Slack
Google Drive
Zoom

Job description

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We're Hiring: Account Manager (Client Services)

Bring your gifts. Grow your impact. Help us serve faith-led organizations better.

At Fervor, we use our marketing trade to impact the world for good. We're a strategy-first agency that partners with nonprofits and purpose-driven brands to align their message, clarify their voice, and move their mission forward. And right now, we're looking for an experienced Account Manager to help us do just that.

We're Hiring: Account Manager (Client Services)

Bring your gifts. Grow your impact. Help us serve faith-led organizations better.

At Fervor, we use our marketing trade to impact the world for good. We're a strategy-first agency that partners with nonprofits and purpose-driven brands to align their message, clarify their voice, and move their mission forward. And right now, we're looking for an experienced Account Manager to help us do just that.

The Role

This isn't just about managing projects. It's about stewarding relationships. You'll serve as a guide, advocate, and strategic sounding board for our clients—helping them stay aligned to their goals while ensuring Fervor's creative and strategy teams have what they need to deliver excellent work.

You'll be the glue between vision and execution, helping faith-driven organizations see big results from bold marketing. If you're a relationship-builder, a strategic thinker, and someone who gets excited about serving people doing meaningful work—you might be who we're looking for.

Requirements

What You'll Do

  • Lead with purpose: Build, manage, and grow strong relationships with Fervor's nonprofit and faith-based clients
  • Meticulously detail-oriented and fiercely timeline-driven: proactively manage all aspects of projects - coordinating daily communication, leading meetings, tracking deliverables and budgets - ensuring on-time delivery and clear communication with all stakeholders
  • Drive results: Proactively spot opportunities for growth, offer new ideas, and guide clients toward solutions that serve their goals
  • Steward well: Ensure profitability, protect the agency's resources, and advocate for both client and team success
  • Support the big picture: Collaborate with our Director of Client Services and cross-functional team to keep projects moving and impact growing


Who You Are

You've managed accounts at an agency or creative shop and know how to balance multiple priorities without breaking a sweat. You speak client just as well as you speak creative. You know how to bring clarity in chaos. You love making a plan—and watching it come to life.

You Might Be a Great Fit If:

You have 5+ years in an agency or consulting role

You are tech-savvy and detail-obsessed

You've worked with nonprofits or faith-based organizations (bonus!)

You're an excellent communicator—written, spoken, and in a room

You know how to manage up, speak truth in love, and say "no" with confidence

You're curious, collaborative, and bring a "we > me" mindset

You see problems before they happen—and already have a plan

Key Tools + Skills We Use (and Hope You Know):

Project management software like Asana

Time tracking tools like Harvest

Collaboration via Slack, Google Drive, and Zoom

Experience managing multiple relationships while prioritizing the cultivation of strong, trust-based partnerships

Ability to facilitate internal and external meetings with clarity and presence

Benefits

The Practical Stuff

Full-time, exempt

Based in Kansas City, MO (hybrid: 1-2 days/week in office)

Competitive salary, commensurate with experience

Group health insurance

Fervor-paid dental, vision, life, short/long-term disability

401K plan with 3% company match

Generous PTO—we take rest seriously

About Fervor

We're a strategy and marketing agency that serves nonprofits and faith-led organizations. For more than 15 years, we've helped leaders clarify their message and expand their reach through smart strategy, collaborative creativity, and bold execution. Our signature Brand Impact Assessment sets the stage, and our client relationships keep us grounded in impact over hype.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Customer Service
  • Industries
    IT Services and IT Consulting

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