Account Manager

USOC BioMedical, LLC; Irvine (CA); On-site; USD 49,594,000 - 93,677,000; Full time

Benefits offered by this job

Full-time schedule

Benefits package

PTO

Career growth

Job summary

USOC Medical in Irvine, CA is seeking a Medical Device Inside Sales Representative to develop new business and grow existing customer relationships for repair services and replacement components.

This full-time, on-site role requires proactive outreach, strong communication, and a proven ability to meet sales goals, including a 40 outbound calls per day target and a structured sales process.

Qualifications

• Associate degree or equivalent experience required.
• Minimum of 5 years of sales and/or customer service experience.
• B2B sales experience preferred.
• Medical device or healthcare sales experience is a plus.
• Strong communication, negotiation, and relationship-building skills.
• Intermediate Microsoft Excel and computer proficiency.
• Experience with CRM software preferred.

Responsibilities

• Develop new business through outbound prospecting, cold calling, referrals, networking, and follow-up.
• Make a minimum of 40 outbound sales calls per day.
• Build and maintain long-term relationships with hospitals, surgery centers, biomedical departments, and healthcare professionals.
• Promote USOC Medical's repair services and replacement components through consultative selling.
• Prepare quotes, proposals, pricing agreements, and contracts.
• Negotiate pricing while delivering value-driven solutions for customers.
• Maintain an organized sales pipeline and document customer interactions in the CRM system.
• Collaborate with Operations and Customer Service to ensure excellent customer experience.
• Meet or exceed monthly sales goals and performance expectations.
• Stay informed on industry trends, customer needs, and competitive offerings.
• Participate in trade shows, customer visits, and sales meetings as needed.
• Follow ISO 9001 and company quality system requirements.

Skills

Communication

Negotiation

Relationship-building

CRM experience

Phone skills

Education

Associate degree or equivalent

Tools

MS Excel

CRM software

Job description

Medical Device Inside Sales Representative

$24.00/hour During Paid Training | Base Pay + Uncapped Commission After Training | Full-Time | On-Site | Irvine, CA

Join a Team That Supports Healthcare Excellence

USOC Medical is seeking a motivated and relationship-driven Medical Device Inside Sales Representative to join our growing team in Irvine, CA. This role is ideal for someone who enjoys building relationships, prospecting for new business, and helping healthcare providers find reliable medical equipment repair solutions.

This is a performance-driven sales role where success is measured by activity, customer relationships, and revenue growth. If you're energized by sales, enjoy speaking with customers, and are motivated by uncapped commission opportunities, we'd love to meet you.

About USOC Medical

At USOC Medical, our mission is to enhance healthcare by delivering exceptional medical equipment services that prioritize quality, reliability, and innovation. We are committed to building long-term partnerships with healthcare providers through trust, integrity, and an unwavering dedication to excellence.

Our team helps hospitals, surgery centers, and healthcare facilities maximize the performance and lifespan of their medical equipment through expert repair services, customized solutions, and responsive customer support. Every employee plays an important role in helping healthcare providers deliver exceptional patient care.

Our Core Values

Customer Focus – We strive to deliver exceptional service and build lasting relationships with our customers.

Quality & Reliability – We are committed to accuracy, consistency, and excellence in everything we do.

Innovation – We continuously seek better solutions that improve performance and efficiency.

Integrity – We act with honesty, accountability, and professionalism.

Teamwork – We collaborate across departments to achieve shared success and support one another.

Position Summary

We are looking for a highly motivated sales professional who is confident on the phone, enjoys building relationships, and thrives in a goal‑oriented environment. This role is responsible for developing new business, growing existing customer relationships, and promoting USOC Medical's repair services and replacement components.

Success in this position requires consistent prospecting, excellent follow‑up, and strong communication skills. Representatives are expected to make a minimum of 40 outbound calls per day, actively manage their sales pipeline, and meet monthly sales goals.

Key Responsibilities

• Develop new business through outbound prospecting, cold calling, referrals, networking, and follow‑up.
• Make a minimum of 40 outbound sales calls per day.
• Build and maintain long-term relationships with hospitals, surgery centers, biomedical departments, and healthcare professionals.
• Promote USOC Medical's repair services and replacement components through consultative selling.
• Prepare quotes, proposals, pricing agreements, and contracts.
• Negotiate pricing while delivering value‑driven solutions for customers.
• Maintain an organized sales pipeline and document customer interactions in the CRM system.
• Collaborate with Operations and Customer Service to ensure excellent customer experience.
• Meet or exceed monthly sales goals and performance expectations.
• Stay informed on industry trends, customer needs, and competitive offerings.
• Participate in trade shows, customer visits, and sales meetings as needed.
• Follow ISO 9001 and company quality system requirements.
• Perform additional duties as assigned.

What Makes Someone Successful in This Role

• Enjoys talking with people and building lasting business relationships.
• Comfortable making 40+ outbound calls each day.
• Self-motivated, competitive, and driven to exceed goals.
• Handles rejection professionally and remains persistent.
• Organized with excellent follow‑up and time‑management skills.
• Motivated by performance‑based compensation and uncapped earning potential.

Qualifications

• Associate degree or equivalent experience required.
• Minimum of 5 years of sales and/or customer service experience.
• Business‑to‑business (B2B) sales experience preferred.
• Medical device or healthcare sales experience is a plus.
• Strong communication, negotiation, and relationship‑building skills.
• Intermediate Microsoft Excel and computer proficiency.
• Experience with CRM software preferred.
• Excellent organizational and time‑management skills.
• Ability to work independently while contributing to a collaborative team environment.
• Proficient English communication skills required.

Compensation

• $24.00/hour during the 90‑day paid training period.
• Upon successful completion of training, compensation transitions to $16.90/hour base pay plus uncapped commission.
• Performance‑based commission structure with significant earning potential for successful sales professionals.

Working Conditions & Physical Requirements

• Primarily office environment with occasional warehouse access.
• Frequent computer work and telephone communication.
• Ability to sit, stand, and walk throughout the workday.
• Ability to lift and carry up to 20 lbs.
• Occasional travel to customer locations and industry events.
• Must follow all company safety procedures and quality standards.

What We Offer

• Competitive compensation with uncapped commission opportunity
• Medical, dental, and vision benefits
• Paid time off and company holidays
• Consistent full‑time schedule (Monday–Friday)
• Supportive, team‑oriented work environment
• Professional development and career growth opportunities
• Meaningful work supporting healthcare providers and patient care

If you're a motivated sales professional who enjoys building relationships, achieving goals, and making a meaningful impact in healthcare, we'd love to hear from you.