Account Manager

Williams Valve Corp; Humble (TX); Vor Ort; USD 75.000 - 90.000; Vollzeit

Benefits dieser Stelle

PTO

401k + Safe Harbor

Health, Vision, Dental & Life

Zusammenfassung

Williams Valve Corp in Humble, TX is seeking an Account Manager to support LATAM and North American MRO sales. You will provide quotations, process orders in ERP, and maintain strong customer relationships.

The role requires 3–5 years in valve sales, English and Spanish proficiency, and collaboration with cross-functional teams to drive revenue. This is an in-office position with standard hours.

Qualifikationen

• 3–5 years’ experience with a valve manufacturer or distributor.
• Valve knowledge: valve types, materials, API specifications.
• Bachelor’s degree in business administration, sales, marketing or related field; relevant experience considered in lieu of degree.
• Experience in a fast-paced, demanding sales department.
• English and Spanish written and verbal proficiency for Latin America and North America sales.

Aufgaben

• Provide quotations and enter orders into ERP, focusing on LATAM market.
• Follow company processes for quotes, orders, returns, and software platforms.
• Execute inside sales strategies to drive revenue growth and meet targets.
• Collaborate with Inside Sales Manager to align with customer priorities and operations.
• Foster relationships with customers to enhance satisfaction and loyalty.
• Coordinate with cross-functional teams to ensure sales alignment and execution.
• Commit to ongoing training and development.
• Adhere to return of goods processes per policy.
• Maintain accurate quoting with minimal errors.

Kenntnisse

Customer service

Inside sales

English & Spanish bilingual

Communication

Team collaboration

Ausbildung

Bachelor's degree in Business Administration / Sales / Marketing or related field

Tools

Microsoft Dynamics

Smartsheet

ERP system

MS Office Suite (Excel/Word/Outlook)

Jobbeschreibung

Salary Range: $75,000 - $90,000

In-Person / In-Office

Hours: 8:30am - 4:30pm

Humble, TX, United States

Company Description

We are the pipeline of opportunity. Founded in 1918, Williams Valve manufactures valves and related products for industrial and commercial applications. Our products serve industries including oil refining, chemical processing, power generation, shipbuilding, pulp and paper, mining, and other demanding industrial markets.

Role Description

The Account Manager position plays a critical role in the organization, ensuring high-quality customer service is provided and contributing to a high performance inside sales team. The Account Manager position will report to the Inside Sales Manager and will be responsible for supporting the fulfillment of Latin America and North American MRO sales. The role requires customer focus and discipline to deliver on the Williams Manufacturing brand promise.

Core Responsibilities

• Provide quotations and enter orders into ERP system, with primary focus on LATAM market
• Follow and adhere to company process including quotes/orders/returns/software platforms
• execute inside sales strategies/tactical plans to drive revenue growth and achieve sales targets.
• Work with Inside Sales Manager to know customer priorities and resolve issues related to local customers while keeping director of Operations informed.
• Foster relationships with existing and potential customers, providing exceptional customer service and support to enhance customer satisfaction and loyalty.
• Collaborate with cross-functional teams including inside sales, outside sales, warehouse, engineering, and manufacturing plants to provide excellent customer service to ensure alignment and integration of sales efforts.
• Commitment to training
• Adhere to return of goods processes for orders assuring adherence to company policy.
• Accuracy on quoting with little to no errors

Key Criteria / Requirements

• 3-5 years’ experience with a valve Manufacturer or Distributor.
• Intermediate valve technical knowledge encompassing valve types, materials, and API Specifications.
• Bachelor's degree in business administration, sales, marketing, or a related field is a PLUS; relevant experience WILL be considered in lieu of a degree.
• Experience working in a fast-paced, demanding, and complex sales department, demonstrated ability to interpret and act upon complex instructions.
• Pragmatic thinker and problem solver, able to quickly diagnose challenges and propose solutions.
• Excellent communication and interpersonal skills, with the ability to effectively engage with customers, colleagues, and stakeholders at all levels.
• Commitment to customer satisfaction and service excellence, with a dedication to building and maintaining long-term relationships with customers.
• Exhibit pragmatism and calm demeanor, making good decisions and prioritization under pressure.
• Written and verbal proficiency in English and Spanish required to communicate with customers, prepare quotations, and support sales across Latin America and North America.

Technical Requirements

• Technology savvy, comfort level working with various software is moderate
• Experience with Microsoft Dynamics is a PLUS
• Microsoft Office Suite- Excel, Word, PPT, Outlook, Teams
• Smartsheet project management software is a PLUS.

We Offer

• PTO, Sick Time, Personal
• 401k + Safe Harbor
• Health, Vision, Dental, Basic Life, AD&D

We do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability or because he or she is a protected veteran. Conditional offer upon background check.