Account Manager

GIS National LLC; Heartland (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

GIS National LLC is seeking an Account Manager to manage broker partners and their employer clients in Heartland, Texas. The successful candidate will be the go-to expert on ancillary benefits and benefit administration platforms, ensuring all client needs are met during the implementation-to-renewal cycle. The role requires experience in the employee benefits sector and a strong understanding of dental, vision, life, and disability benefits. Excellent organizational skills and client-facing presentation experience are essential for this position.

Qualifications

• Experience in employee benefits, broker services, or insurance account management.
• Familiarity with Benefit Administration platforms.
• Strong understanding of ancillary lines — dental, vision, life, disability, and voluntary benefits.

Responsibilities

• Manage a block of broker clients as their primary point of contact.
• Set up and maintain Benefit Administration systems for open enrollment and renewals.
• Act as the technical resource on ancillary lines of coverage.

Skills

Employee benefits management

Broker services

Client presentations

Organizational skills

Ability to manage multiple clients

Tools

Employee Navigator

bswift

Ease

PlanSource

Job description

We're looking for a relationship-driven Account Manager to manage a book of business with our broker partners and their employer clients. You'll be the go-to expert on ancillary benefits, ben-admin platforms, and the full implementation-to-renewal cycle — keeping clients happy and partners engaged.

What you’ll do

• Manage a block of broker clients, serving as their primary point of contact for service and renewals.
• Set up and maintain Benefit Administration systems for open enrollment, new cases, and annual renewals, ensuring accuracy and on-time delivery.
• Act as the technical resource on ancillary lines of coverage for brokers, clients, and internal sales reps.
• Manage all carrier and platform transitions end-to-end, including TPA and Hybrid group integrations.
• Train new group administrators on ben-admin systems during implementation and renewal.

What we’re looking for

• Experience in employee benefits, broker services, or insurance account management.
• Familiarity with Benefit Administration platforms (e.g., Employee Navigator, bswift, Ease, PlanSource, or similar).
• Strong understanding of ancillary lines — dental, vision, life, disability, and voluntary benefits.
• Excellent organizational skills with the ability to manage multiple clients and deadlines simultaneously.
• Comfortable with client‑facing presentations and travel for on‑site meetings.
• TPA or Hybrid group experience is a plus.