Account Manager

Etna Shared Services; Grand Rapids (MI); Presencial; USD 55.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company vehicle provided (gas card)

Competitive compensation + bonus and 3

Company credit card issued

Robust benefits package

401(k) with company match

Descripción de la vacante

Etna Supply in Grand Rapids, MI is seeking a relationship-driven Account Manager to grow customer partnerships and drive sales from bid through project completion. You will work with contractors across hydronic, mechanical, and plumbing systems to win opportunities and deliver exceptional service.

The role emphasizes culture, collaboration, and differentiated service with field time, client meetings, and team coordination.

Formación

• Sales experience in hydronics, mechanical, or plumbing preferred.
• Strong communication, negotiation, and organizational skills.
• Valid driver’s license and willingness to travel.
• Associate’s degree or higher preferred; sales experience prioritized.

Responsabilidades

• Own and grow customer relationships within your territory
• Identify and pursue bid opportunities alongside our quoting teams
• Follow up with purpose and persistence to win business
• Deliver responsive, knowledgeable support to customer partners
• Represent Etna Supply at industry events, job sites, and client meetings
• Collaborate cross-functionally with vendors, engineers, contractors, and internal teams

Conocimientos

Sales experience

Communication skills

Negotiation

Organizational skills

Willingness to travel

Self-starter

Educación

Associate’s degree or higher

Herramientas

Eclipse

Phocas

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Account Manager

Regular Full-Time Grand Rapids, MI, US

Join a team that has been powering growth and an outstanding reputation for over 60 years!

Etna Supply is a leading wholesale distributor of heating, mechanical, plumbing, underground, municipal, and fire protection products across Michigan, Indiana, Ohio, and Wisconsin. Built on strong financial principles and a commitment to partnership, we foster teamwork, continuous improvement, and a culture grounded in fairness, integrity, and respect. With four lines of business and two subsidiaries, we’re built for long-term stability.

What sets us apart is how we differentiate through relationships, expertise, and service, not just products.

What We Offer:

• Company vehicle provided (gas card included)
• Competitive compensation + bonus and commission opportunities.
• Company credit card issued
• Robust benefits package
• 401(k) with company match

Position Summary:

We’re looking for a relationship-driven, detail-oriented Account Manager to join our sales team, someone who thrives at the intersection of people, projects, and performance.

This isn’t just a sales role, it’s an opportunity to be part of a team that values culture, collaboration, and differentiated service. You’ll partner with contractors to support hydronic, mechanical, and plumbing systems, helping bring large-scale construction projects to life from bid through completion.

From uncovering opportunities to winning deals and building lasting partnerships, you’ll play a key role in driving growth in your region.

What You’ll Do

• Own and grow customer relationships within your territory
• Identify and pursue bid opportunities alongside our quoting teams
• Follow up with purpose and persistence to win business
• Deliver responsive, knowledgeable support to customer partners
• Represent Etna Supply at industry events, job sites, and client meetings
• Collaborate cross-functionally with vendors, engineers, contractors, and internal teams

What You Bring

• Appreciation for a team-oriented culture and a desire to contribute to what sets us apart
• Proven sales experience (hydronics, mechanical, or plumbing strongly preferred)
• Strong communication, negotiation, and organizational skills
• Valid driver’s license and willingness to travel as needed
• Self-starter mindset with the initiative to take ownership and run with it
• Experience with systems like Eclipse or Phocas is a plus
• Associate’s degree or higher preferred; proven sales experience is more critical to success in this role

What the Role Looks Like Day-to-Day

• A mix of field time, job site visits, and team interaction, not a desk-bound role
• Customer visits to strengthen partnerships, drive business, and stay engaged in the market
• Working in a variety of environments, from desks to dirt piles (yes, really)
• Active, on-your-feet role with walking, standing, and lifting-up to 50 lbs.
• A moderate noise setting with a strong focus on safety and awareness
• Completion of standard pre-employment requirements is required.