Account Manager

King Risk Partners; Glen Allen (VA); On-site; USD 52,000 - 68,000; Full time

Job summary

King Risk Partners in Glen Allen, VA, is seeking a full-time Account Manager to oversee a portfolio of personal and commercial insurance accounts. You will be the primary contact for clients, handling inquiries, processing changes, and preparing quotes and renewals, while coordinating with carriers to ensure seamless coverage.

The role emphasizes proactive coverage analysis, timely follow-up, and maintaining accurate records in agency systems, with a focus on client retention and delivering

Qualifications

• Demonstrated client service and relationship management skills, including the ability to communicate clearly, listen actively, and maintain professionalism in all interactions.
• Strong organizational and administrative abilities, such as managing multiple accounts, prioritizing tasks, maintaining accurate records, and following established processes.
• Analytical and problem-solving skills to review coverage options, interpret policy information, and identify solutions that align with client needs and risk profiles.
• Basic proficiency with office software and agency management systems, including working with spreadsheets, documents, email, and CRM or policy management platforms.
• Prior experience in insurance, risk management, or a related financial services field is preferred; familiarity with personal and/or commercial lines coverage is a plus.
• Relevant professional licensing (such as Property & Casualty insurance license, or willingness and ability to obtain within a defined timeframe).
• Effective collaboration skills to work with colleagues, carriers, and external partners, contributing to team goals and a positive workplace culture.
• High school diploma or equivalent required; an associate or bachelor's degree in business, finance, or a related field is beneficial.

Responsibilities

• Respond to client inquiries and process policy changes.
• Prepare quotes and renewals; coordinate with carriers.
• Ensure accurate documentation in agency systems.
• Identify coverage needs and resolve service issues.
• Support claims handling with internal and external partners.
• Maintain high client retention through relationship management and timely follow-up.

Skills

Client service

Relationship management

Communication

Organizational skills

Administrative skills

Analytical thinking

Problem solving

Collaboration

Education

High school diploma

Associate or Bachelor's degree in business/finance

Tools

CRM systems

Policy management platforms

Job description

Company Description

King Risk Partners is one of the fastest-growing insurance agencies among the top 100 brokers in the United States, backed by more than 50 years of industry experience. The firm offers a broad range of personal and commercial insurance solutions, including home, auto, life, aviation, private client services, employee benefits, business risk management, habitational and condo association coverage, surety bonds, and more. With offices across the Eastern and Southern United States and local agents nationwide, the company provides hands-on service and tailored insurance programs for diverse clients. Team members benefit from working in a dynamic, growth-oriented environment with exposure to complex coverage solutions and varied customer needs.

Role Description

This full-time, on-site Account Manager role is based in Glen Alled Virginia. The Account Manager will manage a portfolio of personal and/or commercial insurance accounts, serving as the primary point of contact for clients. Daily responsibilities include responding to client inquiries, processing policy changes, preparing quotes and renewals, coordinating with carriers, and ensuring accurate documentation in agency systems. The role involves proactively identifying coverage needs, resolving service issues, and supporting claims handling in collaboration with internal and external partners. The Account Manager will also help maintain high client retention through relationship management, timely follow-up, and consistent delivery of professional service.

Qualifications

• Demonstrated client service and relationship management skills, including the ability to communicate clearly, listen actively, and maintain professionalism in all interactions.
• Strong organizational and administrative abilities, such as managing multiple accounts, prioritizing tasks, maintaining accurate records, and following established processes.
• Analytical and problem-solving skills to review coverage options, interpret policy information, and identify solutions that align with client needs and risk profiles.
• Basic proficiency with office software and agency management systems, including working with spreadsheets, documents, email, and CRM or policy management platforms.
• Prior experience in insurance, risk management, or a related financial services field is preferred; familiarity with personal and/or commercial lines coverage is a plus.
• Relevant professional licensing (such as Property & Casualty insurance license, or willingness and ability to obtain within a defined timeframe).
• Effective collaboration skills to work with colleagues, carriers, and external partners, contributing to team goals and a positive workplace culture.
• High school diploma or equivalent required; an associate or bachelor's degree in business, finance, or a related field is beneficial.