Account Manager - Commercial Lines

American Growth Insurance; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

American Growth Insurance is seeking a Commercial Lines Account Manager to support clients with service needs and manage changes to existing accounts. You will assist Account Executives, prepare proposals, and help with renewals, invoicing, and market analysis.

The role emphasizes service quality, coordination with the sales team, and building strong client relationships while ensuring accurate records in the agency management system and adherence to company policies.

Qualifications

• 5-8 years of insurance client-service related experience.
• Bachelor's degree in a business-related program or equivalent education and/or experience in the insurance industry.
• Property & Casualty license or the ability to obtain immediately.

Responsibilities

• Assist in preparing proposals, graphs, and service plans for clients.
• Support Account Executives with marketing, including preparing all necessary applications and data.
• Contract review as needed
• Support Account Executive/Senior Broker(s) with renewal process
• Managing renewal expiration list
• Reviewing carrier quotes for accuracy
• Managing client proposal preparation (participating in presentation as needed)
• Managing post-binding process (insurance summary preparation, stack charts, coordination, certificates of insurance, etc.)
• Invoicing (renewal placements, brokerage fee, special projects, etc.)
• Market certain lines of coverage as determined by the Account Executive
• Maintain accurate client account in the agency management system
• Follow company policies and procedures
• Other duties as assigned

Skills

Customer service

Interpersonal skills

Time management

Education

Bachelor's degree in business or equivalent

Tools

Microsoft Outlook

PowerPoint

Word

Excel

Applied Epic

Job description

Position Summary

The Commercial Lines Account Manager is responsible for supporting clients with service needs and managing changes to existing accounts. This role includes both service and marketing responsibilities and requires meeting established standards for service quality and delivery. The position supports organizational goals by providing Account Executives and the Sales team with the service resources needed to acquire new clients and retain existing ones.

Key Responsibilities

• Assist in preparing proposals, graphs, and service plans for clients.
• Support Account Executives with marketing, including preparing all necessary applications and data.
• Contract review as needed
• Support Account Executive/Senior Broker(s) with renewal process
• Managing renewal expiration list
• Reviewing carrier quotes for accuracy
• Managing client proposal preparation (participating in presentation as needed)
• Managing post-binding process (insurance summary preparation, stack charts, coordination, critical service outputs, i.e., certificates of insurance, etc.)
• Invoicing (renewal placements, brokerage fee, special projects, etc.)
• Market certain lines of coverage as determined by the Account Executive
• Maintain accurate client account in the agency management system
• Follow company policies and procedures
• Other duties as assigned

Qualifications

• Active Property & Casualty (P&C) insurance license required
• 5-8 years of insurance client-service related experience
• Bachelor's degree in a business-related program or equivalent education and/or experience in the insurance industry
• Property & Casualty license or the ability to obtain immediately
• Proficiency in word processing and spreadsheet applications including but not limited to Microsoft Outlook, PowerPoint, Word and Excel.
• Proficiency in Applied Epic preferred, but not required
• Ability to establish work priorities and manage time effectively.
• Excellent interpersonal and customer service skills.
• Establish and maintain effective work relationships and function in a team environment.