Account Manager

US LBM Holdings, LLC; Gilbert (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Arizona Building Supply, a division of US LBM Holdings, LLC, is seeking an Account Manager to oversee key customer accounts and drive long-term relationships across the state. You will act as the liaison between the division and customers, manage pricing, respond to inquiries, and pursue opportunities to grow sales and margins.

The role requires a Bachelor’s Degree in Business Administration or related field and proven experience as an Account Manager.

Qualifications

• Bachelor's Degree in Business Administration or related field required.
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role.
• Working knowledge of building materials industry and products.
• Ability to negotiate prices and contractual agreements.
• Estimating from blueprints.
• Proficient using calculator and CRT; experience with computerized accounts receivable system; good oral communication and telephone skills; basic accounting principles.

Responsibilities

• Manage key customer accounts for long-term success and profitability.
• Provide support to existing customer accounts with necessary products, time, and information.
• Serve as the lead point of contact for all customer account management matters.
• Develop and implement goals to focus on increased sales and margin improvement.
• Build and maintain strong, long-lasting client relationships.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
• Review and analyze historical sales account data and trends.
• Assist with the selection of products best suited to customer needs.
• Prepare, coordinate, and communicate price quotations, terms of sales, delivery dates, and service obligations to customers/contractors.
• Estimate materials from blueprints supplied by customer/contractor.
• Manage customer pricing structure and hierarchy to maximize gross profit dollars.
• Resolve customer complaints and problems.
• Assist in the collection of accounts receivable.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
• Collaborate with sales team to identify and grow opportunities within territory.

Skills

Key account management

Price negotiation

Estimating from blueprints

Calculator proficiency

Accounts receivable

Communication skills

Basic accounting

Education

Bachelor's degree in Business Administration

Tools

AR software

Job description

Arizona Building Supply serves the needs of builders, contractors, and homeowners statewide. Arizona Building Supply manufactures truss and wall panel components, and sells a wide range of building materials including lumber, windows, doors, hardware and trim. Additionally, they operate regional home centers located throughout the state, offering a variety of building materials and home improvement supplies.

.

A Brief Overview

The Account Manager oversees sales activities, creates long-term relationships and develops strategic goals for key customer accounts. This position is responsible for overseeing accounts, ensuring customer satisfaction, and generating new sales opportunities. This person serves as the liaison between the Division and its customers.

What you will do

• Manage key customer accounts for long-term success and profitability.
• Provide support to existing customer accounts with necessary products, time, and information.
• Serve as the lead point of contact for all customer account management matters.
• Develop and implement goals to focus on increased sales and margin improvement.
• Build and maintain strong, long-lasting client relationships.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
• Review and analyze historical sales account data and trends.
• Assist with the selection of products best suited to customer needs.
• Prepare, coordinate, and communicate price quotations, terms of sales, delivery dates, and service obligations to customers/contractors.
• Estimate materials from blueprints supplied by customer/contractor.
• Manage customer pricing structure and hierarchy to maximize gross profit dollars.
• Resolve customer complaints and problems.
• Assist in the collection of accounts receivable.
• Adhere to Conflict of Interest or Non-Compete agreement if in place.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
• Collaborate with sales team to identify and grow opportunities within territory.

Required For All Jobs

• Perform other duties as assigned.
• Comply with all policies and standards.
• Adheres to Company's commitment to workplace safety.

Education Qualifications

• Bachelor's Degree in Business Administration or related field required.

Experience Qualifications

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role required.

Skills and Abilities

• Working knowledge of building materials industry and products.
• Ability to negotiate prices and contractual agreements.
• Estimating from blueprints.
• Must be proficient using calculator and CRT, experience using computerized accounts receivable system, good oral communication and telephone skills and basic accounting principles.
• Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies.
• Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
• Business Insight - Applying knowledge of business and the marketplace to advance the organization's goals.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Licenses and Certifications

• DL NUMBER - Driver License, Valid and in State preferred.

Arizona Building Supply, a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.