Account Coordinator

US LBM Holdings, LLC; Prescott (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

Arizona Building Supply, a division of US LBM Holdings, LLC, is seeking an Account Coordinator to support Account Managers and provide product support statewide. This position focuses on sales support, order entry, invoicing, and coordinating deliveries in a fast-paced office environment.

The ideal candidate has at least 2 years of accounts receivable experience, a high school diploma or GED, and solid knowledge of building supplies.

Qualifications

• 2 years accounts receivable experience required.
• High School Diploma or GED required.
• Knowledge of building supplies and construction industry.
• Excellent oral and written communication skills.
• Good interpersonal and customer relations skills.
• Familiar with inventory and inventory control.
• Strategic mindset and business insight.
• Collaboration and teamwork to meet objectives.

Responsibilities

• Provide support to Account Managers and assist with sales presentations.
• Respond to customer inquiries on product selection, orders, prices, quotations, complaints, and deliveries.
• Enter work orders, returns, credit notes, and service requests; file paperwork accordingly.
• Prepare estimates; price materials for quotes and orders; write order tickets.
• Coordinate purchase and delivery of special products and obtain pricing/spec information.
• Communicate delivery dates to customers and logistics team; expedite rush orders.
• Check back orders and resolve billing issues; compile data for closing.
• Maintain stock levels on sales floor and in stockroom.
• Process invoices and cash received; prepare bank deposits.
• Assist sales personnel with quotes, order entry, and inter-store transfers.
• Provide clerical support by filing, sorting and opening mail.

Skills

Calculator proficiency

Accounts receivable

Inventory control

Customer relations

Written communication

Oral communication

Knowledge of building supplies

Strategic thinking

Collaboration

CRT usage

Education

High School Diploma or GED

Tools

Accounts receivable software

Job description

Arizona Building Supply serves the needs of builders, contractors, and homeowners statewide. Arizona Building Supply manufactures truss and wall panel components, and sells a wide range of building materials including lumber, windows, doors, hardware and trim. Additionally, they operate regional home centers located throughout the state, offering a variety of building materials and home improvement supplies.

A Brief Overview

The Account Coordinator assists with customer sales and provides product support to Account Managers. This position provides sales support with a strategic focus on key customer accounts and typically works in an office environment. The Account Coordinator processes accounts payable and receivable and maintains associated records.

What you will do

• Provide support to Account Managers. Assist with sales presentations and make joint sales calls with sales representatives.
• Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
• Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
• Prepare estimates; price material for quotes and orders; write order tickets.
• Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability.
• Communicate customer needs to scheduler and identify rush orders for expediting; communicate delivery dates to customer and logistics team.
• Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
• Maintain stock levels on the sales floor and in the stockroom.
• Records and invoices credit and cash received and prepares bank deposit.
• Assists sales personnel with quotes, order entry and inter-store transfers.
• Provides clerical support by filing, sorting and opening mail.

Required For All Jobs

• Perform other duties as assigned.
• Comply with all policies and standards.
• Adheres to Company's commitment to workplace safety.

Education Qualifications

• High School Diploma or GED required.

Experience Qualifications

• 2 years accounts receivable experience required.

Skills and Abilities

• Must be proficient using calculator, CRT, cash register, and experience using computerized accounts receivable system
• Knowledge of building supplies, applications, related equipment, and/or construction industry.
• Good interpersonal and customer relations skills and excellent oral and written communication skills.
• Should be familiar with inventory and inventory control.
• Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies.
• Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
• Business Insight - Applying knowledge of business and the marketplace to advance the organization's goals.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

Arizona Building Supply, a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.