Account Manager

VOSS Automotive, Inc., USA; Fort Wayne (IN); On-site; USD 70,000 - 100,000; Full time

Job summary

VOSS Automotive, Inc., USA in Fort Wayne, IN is seeking an experienced Account Manager to join our sales team. You will engage customers, perform needs analyses, lead product demonstrations, and manage RFQ processes to drive solution opportunities.

Qualifications include a bachelor’s degree in engineering or a technical field, 3–5 years in a similar role (fluids management preferred), excellent communication and presentation skills, and proficiency with MS Office and CRM software (Salesforce a

Qualifications

• Bachelor’s degree in engineering or a technical field.
• 3–5 years of experience in a similar role, fluids management preferred.
• Excellent communication and presentation skills required.

Responsibilities

• Engage, qualify and conduct Needs Analysis to scope customer needs.
• Provide pre-sales and post-sales support including retrofit/up-fit work.
• Lead product demonstrations and influence decision-makers.
• Lead, manage and provide technical input on RFQ processes.
• Document and track activity in Salesforce and prepare follow-up communications.

Skills

Communication skills

Presentation skills

MS Office

Education

Bachelor’s degree in engineering or technical field

Tools

Salesforce

Job description

We’re growing and we’d love for you to be a part of our team! VOSS Automotive is a leading global supplier to on-highway and off-road OEMs, specializing in the design and manufacture of Diesel Exhaust Fluid Lines, Coolant Lines, Air Suspension Lines and Fittings, Fuel Lines and Fittings, and Quick Connects and Accessories. With our headquarters in Germany and operations worldwide, we combine engineering excellence with a collaborative, forward-thinking culture. We are expanding our team and seeking an experienced, customer-centric, and hands-on Account Manager to join our sales team. This role is crucial in bridging the gap between technical expertise and customer needs.

Position: Account Manager

Location: Fort Wayne, IN – North American Headquarters

The Account Manager will support the Sales Department by performing the following duties:

Key Responsibilities:

• Engage, qualify and conduct Needs Analysis to discover and scope customer needs and requirements for VOSS solutions.
• Provide pre-sales and post-sales support to customers. This includes retrofit/up-fit work performed on customer trucks.
• Lead presentations to customers, demonstrate VOSS products, and influence decision-makers in making a product decision.
• Lead, manage, and provide technical input on customer RFQ processes.
• Collaborate across project teams; elevate needs at VOSS as needed.
• Complete on-site troubleshooting and problem resolutions for sales situations.
• Gather and analyze competitor aspects and identify VOSS value points.
• Support Field Marketing events (trade shows, Customer Tech Days, etc.)
• Document and track all activity through Salesforce.com, including activity reports and opportunity, progress status info.
• Prepare and perform customer follow-up communications, as well as send out product collateral and marketing material.
• Manage confidential information such as pricing and technical customers.
• All other duties as assigned.

Qualifications:

• Bachelor’s degree in engineering or a Technical Field.
• 3-5 years’ experience working in a similar role, with expertise in fluid management preferred.
• Must be willing to travel, including internationally as needed.
• Excellent communication and presentation skills to large groups and small “lunch-and-learn” settings.
• Must have attention to detail, tenacity to close opportunity wins, and a strong sense of urgency.
• Working knowledge of MS Office Suite.
• Working knowledge of CRM software (ex., Salesforce a plus.)

It’s a very exciting time right now at VOSS as we have been awarded one of Indiana's Best Employers for ten years by the Indiana Chamber of Commerce.

Join a team where innovation, collaboration, and growth are at the forefront.

www.vossusa.com