Account Manager

Hamptons West Condominium; Fort Lauderdale (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Marker Insurance in Hollywood, FL seeks a dedicated Commercial Account Manager to build lasting client relationships and own a book of commercial business. An Assistant Account Manager supports servicing to keep focus on coverage and client relationships.

The role requires a Florida 2-20 P&C license and 3+ years in commercial lines, with strong organizational and communication skills. On-site at our Hollywood office, you will guide renewals, endorsements, and carrier negotiations.

Qualifications

• Active Florida 2-20 General Lines Property and Casualty license.
• Three or more years of experience managing commercial lines accounts.
• Experience with agency management systems (HawkSoft a plus).
• Strong organizational and communication skills.
• On-site work in Hollywood, Florida.

Responsibilities

• Own a dedicated book of commercial business with client focus.
• Guide clients through renewals with insights and coverage recommendations.
• Prepare and process endorsements, certificates, and premium audits.
• Work with carriers to negotiate terms and resolve billing or policy discrepancies.
• Respond to client inquiries promptly with solutions.
• Identify coverage gaps and account opportunities.
• Direct and review the work of the Assistant Account Manager.
• Keep client files accurate and current.

Skills

Client relationship management

Renewals & risk review

Organizational skills

Written and verbal communication

On-site in Hollywood

Education

Florida 2-20 General Lines Property and Casualty license

Tools

HawkSoft

Job description

Welcome to Marker Insurance, where we believe protecting a business is about more than numbers on a page. It is about securing the dreams and livelihoods of the people in our Hollywood, Florida community. We have been doing this since 1998, we shop more than 100 carriers, and we answer our own phones.

We are looking for a dedicated Commercial Account Manager to join our team, someone who genuinely cares about building lasting relationships with clients. In this role you will not just be processing policies. You will be the primary point of contact for the business owners who rely on your expertise to navigate their risks, and you will have an Assistant Account Manager supporting your day-to-day servicing so you can stay focused on coverage and client relationships.

We pride ourselves on a culture of support, where everyone helps one another solve problems and celebrate wins. If you enjoy digging into the details, helping people understand their coverage options, and working alongside a friendly team that values your input, you will fit right in here. We are excited to meet someone who brings positive energy to our office and is eager to grow with our agency.

Responsibilities:

Own a dedicated book of commercial business, making sure every client feels supported and understood.

Guide clients through renewals with clear insights, exposure reviews, and proactive coverage recommendations.

Prepare and process policy endorsements, certificates, and premium audits with high attention to detail.

Work with carriers and underwriters to negotiate terms and resolve billing or policy discrepancies.

Respond to client inquiries promptly with solutions that show our commitment to their success.

Identify coverage gaps and account rounding opportunities so clients are protected where it matters.

Direct and review the work of the Assistant Account Manager supporting your book.

Keep client files accurate and current so our records reflect the real needs of the businesses we serve.

Requirements:

Active Florida 2-20 General Lines Property and Casualty license.

Three or more years of experience managing commercial lines accounts.

Practical knowledge of agency management systems (HawkSoft a plus, but not required) and carrier portals.

Strong organizational skills for managing complex renewals and policy changes.

Clear and professional written and verbal communication.

Comfortable working on-site in our Hollywood, Florida office.