Account Manager

Aludec, SA; Eden Prairie (MN); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Dental Insurance

Vision Insurance

401K

Paid holidays

Life Insurance

Job summary

ALUDEC USA is seeking an Inside Sales Representative to join our Eden Prairie, MN team. The candidate will build strong customer relationships, manage quotes and inquiries, and coordinate customer visits to our facilities.

Ideal candidates are self-motivated, strategic thinkers with excellent communication and collaboration skills, able to lead with initiative and work across departments to resolve issues.

Qualifications

• Bachelor's or Associates Degree preferred.
• Experience in professional sales and/or customer service a plus.
• Excellent communication and collaboration skills expected.

Responsibilities

• Develop meaningful relationships with customers to foster trust and loyalty.
• Communicate quotes, re-quotes, pricing, product information, and order status to customers.
• Coordinate visits and arrange plant tours for customers when requested.
• Work with Sales Assistant and Customer Service to follow company procedures.
• Resolve customer issues in coordination with Quality, Production and Sales teams.

Skills

Communication

Relationship building

Strategic thinking

Leadership

Team collaboration

Self-motivation

Problem solving

Independence

Education

Bachelor's degree

Associates degree

Tools

ERP experience

Office PC skills

Customer email response experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Account Manager

Consolidated Full Time Professional Eden Prairie West, Finishing, EDEN PRAIRIE, MN, US

4 days ago Requisition ID: 1182

Salary Range: $60,000.00 To $70,000.00 Annually

JOIN ALUDEC

Our growth would not have been possible without the dedicated and talented people.

We appreciate receiving expressions of interest and professional information of candidates who wish to contribute to the success of our customers.

\"BE CREATIVE TO BE UNIQUE\"

Job Summary:

We are seeking an Inside Sales Rep to join our team. The ideal candidate for this position is self-motivated, a strategic thinker, with excellent communication and collaboration skills. A successful candidate will demonstrate leadership qualities and have a passion for their career.

Duties and Responsibilities:

The essential duties and responsibilities of this job are included but not limited to this job description. Additional tasks may be assigned and expected to be performed.

• Develop meaningful relationships with customers to encourage trust and loyalty.
• Communicate requests to customers relating to quotes. re-quotes, pricing, product information, order status, shipment tracking, etc.
• Assist with hosting customers visiting ALUDEC USA. Arrange plant tours, accommodations, etc. when requested.
• Work with Sales Assistant, Customer Service / Order Entry people, ensuring that company procedures are followed.
• Professionally and effectively handle customer issues and concerns that are passed along by the Customer Service / Order Entry team.
• Understand the 8-D format and how to respond to 8-D concerns.
• Work with Quality, Production and Sales departments to effectively resolve in-plant and customer issues.
• Other duties as assigned

Skills:

• Excellent written and verbal communication skills
• Strong detail and organizational skills
• Confident and outgoing personality
• Self-motivated and team-oriented
• Problem solver who takes initiative with a positive, can-do attitude
• Ability to work independently as well as being comfortable working with staff at all levels in the organization with different personalities.

Education:

Bachelor's or Associates Degree preferred. Previous Professional sales and/or professional customer/ client service experience can be substituted in place of degree.

Technology:

• Excellent PC and Internet Skills
• Previous Client or Customer Email response experience
• Previous ERP experience

Work Environment:

• Typical Office/ Production/ Manufacturing environment
• 100% onsite. No hybrid or remote work available

Benefits:

Eligible after 60 days; Health, Dental, Vision, STD, LTD, PTO/Vacation, Life Insurance, and 401K, 10 company paid holidays