Account Executive

hireneXus; Eden Prairie (MN); On-site; USD 70,000 - 110,000; Full time

Job summary

hireneXus in Eden Prairie, MN is seeking an Account Executive to manage key customer accounts, drive wallet share, and serve as the main interface between clients and internal teams.

The role emphasizes strategic thinking, negotiation, and coordinating high-visibility programs, with standard hours and travel up to 25% in the electronics sector.

Qualifications

• Minimum of 5 years in account management or similar commercial role within the electronics industry.
• Ability to collaborate across internal departments and leverage resources to deliver effective customer solutions.
• Strong project coordination skills, including developing schedules, timelines, action plans, budgets, and tracking progress.
• Excellent written and verbal communication skills, along with strong negotiation and relationship-building abilities.
• Working knowledge of Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
• Strong organizational skills, sense of urgency, and ability to manage competing priorities while consistently meeting deadlines.
• Ability to follow established Quality Management Systems (QMS) and maintain compliance with quality standards.
• Willingness and ability to travel up to 25% as required.

Responsibilities

• Serve as the primary point of contact for assigned customer accounts, representing the company professionally while coordinating with internal teams to support client needs.
• Maintain consistent communication with customers regarding active projects, upcoming initiatives, timelines, and deliverables.
• Manage customer pricing and costing activities, ensuring alignment with established margin and profitability objectives.
• Coordinate, guide, and support internal project teams to ensure successful execution of customer requirements.
• Develop and maintain strong relationships with key stakeholders and business leaders across all organizational levels.
• Stay actively engaged with existing customers and monitor market developments to identify new business opportunities and strengthen account relationships.
• Identify cost-effective solutions to meet customer expectations and recommend alternative approaches when beneficial.
• Recognize potential challenges, address concerns proactively, and escalat issues to the appropriate stakeholders in a timely manner.

Skills

Account management

Negotiation

Communication

Project coordination

Time management

Tools

Microsoft Excel

PowerPoint

Word

Outlook

Job description

The Account Executive is responsible for managing assigned customer accounts and growing the company's wallet-share while serving as the main interface between the customer and the company. This is an exciting opportunity for strategic thinkers with strong negotiation skills who like to work tactically to execute strategic plans and take pride in leading high priority programs with high visibility.

Supervisory Responsibilities

• This position is an individual contributor role and does not include direct people management or supervisory duties.

Key Responsibilities

• Serve as the primary point of contact for assigned customer accounts, representing the company professionally while coordinating with internal teams to support client needs.
• Maintain consistent communication with customers regarding active projects, upcoming initiatives, timelines, and deliverables.
• Manage customer pricing and costing activities, ensuring alignment with established margin and profitability objectives.
• Coordinate, guide, and support internal project teams to ensure successful execution of customer requirements.
• Develop and maintain strong relationships with key stakeholders and business leaders across all organizational levels.
• Stay actively engaged with existing customers and monitor market developments to identify new business opportunities and strengthen account relationships.
• Identify cost-effective solutions to meet customer expectations and recommend alternative approaches when beneficial.
• Recognize potential challenges, address concerns proactively, and escalat issues to the appropriate stakeholders in a timely manner.

Required Qualifications

• Minimum of 5 years of experience in account management, customer relationship management, or a similar commercial role within the electronics industry.
• Demonstrated ability to collaborate across internal departments and leverage available resources to develop and deliver effective customer solutions.
• Strong project coordination skills, including developing schedules, timelines, action plans, budgets, and tracking project progress.
• Excellent written and verbal communication skills, along with strong negotiation and relationship-building abilities.
• Working knowledge of Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
• Strong organizational skills, sense of urgency, and ability to manage competing priorities while consistently meeting deadlines.
• Ability to follow established Quality Management Systems (QMS) and maintain compliance with quality standards.
• Comfortable working in a fast-paced environment with changing business demands while maintaining a high level of customer satisfaction.
• Willingness and ability to travel up to 25% as required.

Preferred Qualifications

• Familiarity with industry quality and regulatory standards, including ISO 13485, 21 CFR Part 820, ISO 9001, and ISO 9001D.
• Previous experience supporting highly regulated industries, particularly Medical Devices, Aerospace, and Defense.
• Experience working with Microsoft Project for project planning and tracking.
• Familiarity with Customer Relationship Management (CRM) and Product Lifecycle Management (PLM) systems.

Work Authorization Requirements

• Candidates must qualify as a U.S. Person under applicable ITAR/EAR regulations.

Position Type & Working Hours

• This is a full-time, onsite position based in Eden Prairie, Minnesota.
• The standard work schedule is Monday through Friday, 8:00 AM to 5:00 PM, with some flexibility.
• Additional hours beyond the standard 40-hour workweek may occasionally be required to meet business objectives and customer commitments.