Account Manager

Climb Global Solutions; Eatontown (NJ); On-site; USD 42,000 - 60,000; Full time

Job summary

Climb Channel Solutions, a specialty IT distributor, seeks an Account Executive to manage Premier Accounts and drive strong sales relationships with vendors and partners, delivering responsive quote-to-order service and enabling growth in a fast-paced environment.

This entry-level role emphasizes customer service, collaboration with purchasing and vendor teams, and a proactive approach to upsell opportunities, with a culture that rewards initiative and teamwork.

Qualifications

• Entry Level position – no prior industry experience required
• Bachelor's Degree preferred
• Authorized to work in the US

Responsibilities

• Responsible for specific Premier Accounts and manage a high volume of email requests; expectations include effective and accurate product recommendations, quoting, order processing and customer service
• Cultivating strong relationships and act as the primary point of contact for partners to ensure partner satisfaction
• Familiarity and comfortability with a team environment, collaborate with colleagues in many areas including purchasing, vendor partner team, order entry team
• Consistently articulating Climb Channel Solutions’ value proposition to partners in order to maintain and increase Climb’s footprint within each customer
• Acting as liaison between vendor partners and channel resellers to grow business and gain market share
• Comfortable working within designated SLA’s and keeping up with customer KPI requirements Knowledge and Skill Requirements:
• Ability to manage time effectively and prioritize tasks appropriately
• Strong communication and interpersonal skills
• Excellent customer service and selling techniques
• Familiarity with Pipeline and Forecasting methodology
• Assisting customers with maximizing upsell opportunities, such as multi-year, extended maintenance, cross-sell, etc
• Experience with Microsoft Office applications
• Understanding of different CRM tools

Job description

About The Role

Climb Channel Solutions, a specialty distributor focused on driving success with innovative vendors, value-added resellers and managed service providers, is currently seeking qualified candidates in order to fill an open sales position. This role is responsible for managing ongoing sales relationships within our Premier Account teams. As a key member of the sales team, the Account Executive will work with a variety of vendors to deliver innovative and advanced solutions to our top partners. The main function of the Account Executive will be to develop exceptional customer service for resellers for the complete “quote to order” sales life cycle. Desired candidates are those looking for a well-established company that encourages an entrepreneurial mindset in a family-friendly, flexible work environment.

Outlined below are the responsibilities of this position, including but not limited to:

• Responsible for specific Premier Accounts and manage a high volume of email requests o Expectations would include effective and accurate product recommendations, quoting, order processing and customer service
• Cultivating strong relationships and act as the primary point of contact for partners to ensure partner satisfaction
• Familiarity and comfortability with a team environment, collaborate with colleagues in many areas including purchasing, vendor partner team, order entry team
• Consistently articulating Climb Channel Solutions’ value proposition to partners in order to maintain and increase Climb’s footprint within each customer
• Acting as liaison between vendor partners and channel resellers to grow business and gain market share
• Comfortable working within designated SLA’s and keeping up with customer KPI requirements Knowledge and Skill Requirements:
• Ability to manage time effectively and prioritize tasks appropriately
• Strong communication and interpersonal skills
• Excellent customer service and selling techniques
• Familiarity with Pipeline and Forecasting methodology
• Assisting customers with maximizing upsell opportunities, such as multi-year, extended maintenance, cross-sell, etc
• Experience with Microsoft Office applications
• Understanding of different CRM tools

About Us

Climb Global Solutions, Inc., and Subsidiaries (the “Company”) is an information technology (“IT”) channel company providing both distribution and cloud technology solutions through its Climb Channel Solutions (“Climb”), Grey Matter and Climb Global Services operating segments. Climb is a specialty technology distributor focused on emerging data center and cloud-based products, delivering software and hardware to corporate resellers, value added resellers (VARs), consultants and systems integrators globally. Grey Matter US is a value-added reseller of software, hardware and services for U.S. and Canadian corporations, government organizations and academic institutions. Grey Matter is a UK-based software reseller and cloud service provider devoted to helping Developers, ISVs and tech-led companies succeed and focus on what they do best. Climb Global Services is a technical services team of cloud adoption and migration specialists, supporting all aspects of cloud adoption from migration to training and enablement services.

About You

• Entry Level position – no prior industry experience required
• Bachelor's Degree preferred
• Authorized to work in the US

Climb Channel Solutions possess a 'make-it-happen' culture where hard work, creativity and success are visible throughout the company up to our CEO. We offer a competitive salary, benefits package and opportunities for continuous professional growth.