Account Manager

Epika Fleet Services; East Liverpool (OH); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) with company match

Paid time off and company holidays

Growth opportunities

Job summary

M.E.S.O., Inc. is seeking an Account Manager to serve as the central hub for our service operations, coordinating daily schedules for mobile technicians and ensuring smooth workflow across teams.

You will process parts requests, provide customers with clear timelines, maintain databases, and assist with service invoices. The role rewards accuracy, teamwork, and proactive communication in a fast-paced environment.

Qualifications

• Strong organizational skills with ability to balance multiple priorities.
• Excellent clear, professional communication with customers.
• Experience in service coordination, dispatch, or customer support in fleet/service industries preferred.

Responsibilities

• Own the schedule - coordinate daily schedules for mobile service technicians.
• Support the field - process parts requests and ensure technicians have what they need.
• Keep customers informed - provide timely updates on timelines and service expectations.
• Maintain accuracy - update customer databases with current information and service details.
• Bridge communication - act as the link between customers, technicians, and department managers.
• Support accounting - provide accurate maintenance contract billing information and assist with service invoices.

Skills

Organizational skills

Communication

Service coordination

Dispatch experience

Team player

Attention to detail

Job description

Join a Team That Keeps Industries Moving

M.E.S.O., Inc. is seeking a highly organized, detail-oriented Account Manager. In this role, you’ll be the central hub that keeps our service operations running smoothly. If you thrive in a fast-paced environment, enjoy problem-solving, and love working with people, this is your opportunity to make a direct impact on our customers’ success.

About Mobile Equipment Service Option Inc. (M.E.S.O., Inc)

At M.E.S.O., Inc. we take pride in keeping America’s construction and industrial workforce moving. MESO delivers mobile equipment service, fleet maintenance, and repair solutions to Construction, Oil & Gas, Utility, and Manufacturing Industries customers throughout the Southeast. Our success is built on responsiveness, accountability, and long-term customer relationships.

What you will do

• Own the schedule - manage and coordinate daily schedules for our mobile service technicians
• Support the field - process parts requests and ensure technicians have what they need to get the job done right
• Keep customers informed - provide clear updates on timelines, lead-times, and service expectations
• Maintain accuracy - update customer databases with current information and service details
• Bridge communication - serve as the link between customers, technicians, and department managers
• Support accounting - provide accurate maintenance contract billing information and prepare service invoices

What you’ll bring

• Strong organizational skills with the ability to balance multiple priorities
• Excellent communication skills clear, professional, and customer-focused
• Experience in service coordination, dispatch, or customer support within the equipment, trucking, or fleet service industry (preferred)
• A team player who thrives in a collaborative, fast-moving environment
• Detail-oriented mindset with a commitment to accuracy in scheduling, billing, and documentation

Benefits

• Competitive compensation based on experience
• Medical, dental, and vision benefits
• 401(k) with company match
• Paid time off and company holidays
• A growing organization with strong leadership and long-term opportunity
• An environment where relationships, follow-through, and reputation still matter

Epika Fleet Services, Inc. is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity and expression, marital status, pregnancy, or veteran status.

USD $24.00 - USD $30.00 /Hr.