Account Manager

HeartLand, LLC; Clarksville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Family culture

Competitive pay

Incentives program

Paid vacation

Company vehicle

Laptop

Health insurance

401(k)

Professional development

Job summary

HeartLand, LLC in Clarksville, TN is seeking an Account Manager to build and maintain strong relationships with our client portfolio. You will present landscape enhancement recommendations, manage all client communications, and partner with clients to deliver quality service within budget.

This role requires 3+ years in landscape account management, exceptional interpersonal skills, strong organization, and a proactive leadership mindset to drive revenue growth and renewals across properties.

Qualifications

• 3+ years' experience in the landscape industry in an account management or similar capacity.
• Exceptional interpersonal communication and relationship building skills.
• Strong organization and conflict management abilities.
• Capacity to make critical judgments, solve problems and demonstrate careful attention to detail.
• Determination to exceed goals of position, department, and company by working independently and as a leader.
• Experience in managing enhancement sales and estimation.

Responsibilities

• Build and foster relationships with clients and ensure satisfaction.
• Present recommendations for property improvements, proper horticulture procedures, and quality service within budget.
• Manage all customer communication within client portfolio.
• Partner with client to actively promote landscape enhancements to beautify existing properties.
• Maintain a schedule for client/site visits to ensure quality and service expectations are met.
• Lead in the resolution of customer problems or concerns.
• Achieve revenue, profitability, and contract renewal goals.
• Ensure renewals of each current account within the customer portfolio.

Skills

Relationship building

Interpersonal communication

Organizational skills

Judgment & problem solving

Independence & leadership

Sales & account management

Attitude/drive

Job description

The Opportunity Growth Creates Opportunity! We Are Seeking An A-Player To Join Our Vibrant Local Business, Which Is Part Of a Progressive Horticultural Organization With National Reach. As An Account Manager, You'll

• Build and foster relationships with clients and ensure satisfaction


• Present recommendations for property improvements, proper horticulture procedures, and quality service within budget.


• Manage all customer communication within client portfolio.


• Partner with client to actively promote landscape enhancements to beautify existing properties.


• Maintain a schedule for client/site visits to ensure quality and service expectations are consistently met or exceeded.


• Lead in the resolution of customer problems or concerns.


• Achieve revenue, profitability, and contract renewal goals.


• Ensure renewals of each current account within the customer portfolio.

If this sounds exciting to you, we are seeking a leader with these qualifications:

• 3+ years' experience in the landscape industry in an account management or similar capacity


• Exceptional interpersonal communication and relationship building skills


• Strong organization and conflict management abilities


• Capacity to make critical judgments, solve problems and demonstrate careful attention to detail


• Determination to exceed the goals of position, department, and company by working independently and as an effective leader.


• Experience in managing enhancement sales and estimation


• A Winning Attitude!

As An Account Manager, You Will Enjoy

• Family company culture from the ground up


• Industry leading compensation


• Quarterly and annual performance-based incentive program


• Paid vacation and holidays


• Company vehicle, laptop and phone


• Full suite of health insurance -- medical, dental, vision, etc.


• 401(k) with company match


• Accelerated professional development opportunities