Account Manager

CareersInFood.com; Chicago (IL); On-site; USD 128,000 - 173,000; Full time

Job summary

CareersInFood.com is seeking an Account Manager in Chicago to lead sales plans, drive profitability, and manage key customer initiatives. You will leverage CRM, build robust account plans, and forecast demand based on insights to sustain growth and KPI achievement.

In this role you will cultivate client relationships, coordinate with finance and sourcing on pricing, and deliver performance updates to leadership. A dynamic, data-driven approach is essential.

Qualifications

• Develop a holistic sales plan for the assigned book of business to consistently deliver volume and profit margin targets, as well as annual KPI objectives.
• Drive growth of customer and channel profitability and create action plans to ensure delivery of monthly & annual KPIs for overall business health.
• Provide fact based and qualitative updates to leadership on business performance and key customer initiatives.
• Leverage digital tools and CRM as the central hub for customer intelligence and segmentation.
• Develop new business within prioritized market segments and track new opportunities.
• Own accurate demand forecast for assigned customers based on insights and data.

Responsibilities

• Develop a holistic sales plan for the assigned book of business to deliver KPI targets.
• Drive growth of customer and channel profitability and create action plans for KPI delivery.
• Provide updates to leadership on business performance and customer initiatives.
• Leverage CRM and digital tools for customer intelligence and segmentation.
• Develop new business within prioritized market segments and track opportunities.
• Own accurate demand forecast grounded in data-driven insights.

Job description

ACCOUNT MANAGER $150,000 plus world class benefits.

• Develop a holistic sales plan for the assigned book of business to consistently deliver volume and profit margin targets, as well as annual Key Performance Indicator (KPI’s) objectives as assigned.
• Drive growth of customer and channel profitability and create action plans where needed to ensure delivery of monthly & annual KPIs for overall business health.
• Provide fact based and qualitative updates to the South Chicago Packing leadership team on business performance and key customer initiatives.
• Leverage investments in digital tools and CRM as the central hub for customer intelligence to deepen customer insight, business performance, key engagements, customer segmentation and targeting, and the balance between existing and prospective customers by Account Manager.
• Develop new business within prioritized market segments, tracking new customer opportunities,
• Own accurate demand forecast for assigned customers grounded in key insights and data centric approaches.

CATEGORY & CUSTOMER DEVELOPMENT

• Customer Value Proposition Enhancement – deepen understanding of the Customer Journey to better deliver value-add solutions to unmet needs and collaboration opportunities. Deliver persuasive, professional, data-driven business development strategies tailored to specific channels and customer segments.
• Cultivate and deepen solid professional relationships with existing clients and build successful engagement plans to develop new customers from prioritized leads.
• Monitor the development of new business pipeline within defined areas of focus.
• Build robust Account Plans for prioritized clients that clearly outline customer objectives and strategic alignment with South Chicago Packing capabilities and focus areas.
• Serve as the conduit for marketplace insights, including customer and competitor perspectives, to help South Chicago proactively address business needs and capitalize on opportunities.
• Partner with Customer Service & Solutions Team to deliver best in class service levels, and maximize revenue delivery

REVENUE MANAGEMENT EXCELLENCE

• Deliver the achievement of specific sales goals including business unit volume and margin plans.
• Collaborate with Finance and Strategic Sourcing Partners to understand impact of oil and commodity markets as means to deliver category expertise to the customer
• Cultivate strong competitive and market intelligence to negotiate pricing decisions within an established management framework.

This document is meant to be used a guideline to specify, but not limit to, the primary responsibilities