Account Manager

Cavu; Chicago (IL); On-site; USD 110,000 - 160,000; Full time

Job summary

CAVU is seeking a Growth Manager to drive the expansion of its airport hotel, parking, and marketplace partnerships across the Americas. This role focuses on identifying new opportunities, securing inventory partners, and growing relationships with hotels, parking operators, travel distributors, and internal teams to deliver revenue growth.

Reporting to the Head of Growth, you will build a healthy sales pipeline, manage key partner relationships, and hit ambitious growth targets while

Qualifications

• Proven experience in business development, partnerships, or sales.
• Track record of hitting and exceeding sales targets.
• Ability to manage multiple stakeholder groups and complex relationships.

Responsibilities

• Drive business development across the AMER region, securing hotel, parking, and travel partners.
• Build and maintain a strong pipeline of partnerships to grow revenue.
• Upsell and cross-sell CAVU products and services with existing accounts.
• Develop and manage partner relationships through regular engagement and reviews.
• Onboard new partners and ensure smooth integration onto CAVU platforms.
• Conduct quarterly business reviews with key partners to spot opportunities.
• Collaborate with Commercial, Marketing, Product, Tech, and Finance for partner success.
• Utilize CRM to track activity and report on pipeline performance.
• Analyze partner performance and optimize commercial outcomes.

Skills

Business development

Partnership management

Account management

Sales

Stakeholder management

Commercial awareness

Presentation

Upselling

CRM experience

Salesforce

HubSpot

Microsoft Office

Tools

Salesforce

HubSpot

Microsoft Office

Job description

For airports, for partners, for people. We are CAVU. Founded by MAG (Manchester Airports Group) and backed by over 80 years of aviation expertise, we're striving to revolutionize airport travel, creating value for passengers and the businesses that serve them.

Why CAVU?

Our name is taken from the aviation, meteorology term, 'Ceiling And Visibility Unlimited' (CAVU), which designates the perfect flying condition, where the ceiling is more than 10,000ft and the visibility is more than ten miles.

More than just a name, CAVU is our mindset. It represents all that we stand for. Our proud aviation heritage, our drive to push boundaries, and the very essence of what we do: creating seamless, enjoyable travel experiences for airport passengers.

What's the Role?

We're looking for a Growth Manager, Off-Airports & Marketplace Partnerships, to play a pivotal role in driving the growth of CAVU's airport hotel, parking, and marketplace partnership network across the Americas region.

This is a highly commercial role focused on identifying new business opportunities, securing inventory partners, growing existing relationships, and increasing adoption of CAVU's marketplace and SaaS solutions. You'll work closely with hotels, parking operators, travel distributors, and internal stakeholders to deliver revenue growth, expand market share, and create long-term strategic partnerships.

Reporting to the Head of Growth, you'll be responsible for developing a healthy sales pipeline, managing key partner relationships, and achieving ambitious growth targets while helping establish CAVU as the preferred marketplace partner within the off-airport travel sector.

Responsibilities:

• Drive business development activity across the AMER region, identifying and securing new hotel, parking, and travel distribution partners.
• Build and maintain a strong pipeline of partnership opportunities to support revenue growth objectives.
• Grow existing accounts through effective upselling and cross-selling of CAVU products and services.
• Develop and maintain strong partner relationships through regular engagement, meetings, and strategic account management.
• Support new partner onboarding, ensuring a smooth transition and successful integration onto CAVU platforms.
• Conduct Quarterly Business Reviews with key partners to identify opportunities, review performance, and support future growth plans.
• Collaborate closely with Commercial, Marketing, Product, Technology, and Finance teams to deliver partner success.
• Utilize CRM systems to manage sales activity, maintain accurate pipeline reporting, and track account performance.
• Analyze partner performance data and provide recommendations to optimize commercial outcomes.
• Act as a trusted advisor to partners, providing guidance, insights, and support to maximize value from CAVU's solutions.

What Will Make You Successful in This Role?

• Proven experience in business development, partnership management, account management, or sales.
• Track record of achieving and exceeding sales or revenue targets.
• Experience developing and managing relationships with multiple stakeholder groups.
• Strong commercial awareness with the ability to identify growth opportunities and convert them into revenue.
• Confident presenting to senior stakeholders and external partners.
• Demonstrated success in upselling and cross-selling products or services.
• Experience managing long sales cycles and complex partner relationships.
• Strong networking, negotiation, and communication skills.
• Experience using CRM platforms such as Salesforce, HubSpot, or similar systems.
• Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
• Ability to work independently while collaborating effectively across global teams.
• Willingness and ability to travel within the United States on a quarterly basis.

About You:

You're a commercially driven relationship-builder who thrives in a fast-paced growth environment. You enjoy creating opportunities, building strategic partnerships, and delivering measurable business results. You bring a consultative approach to sales, are proactive in identifying new opportunities, and are motivated by achieving ambitious targets.

Most importantly, you're passionate about delivering value for partners and helping shape the future of travel technology.

Inclusion & Diversity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, actual or perceived sexual orientation, national origin, age, physical handicap, or disability as set forth in the Americans with Disabilities Act 1990, or Veterans Status.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.