Account Manager

SilverChef USA; Charlotte (NC); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive salary

Car allowance

Flexible work options

Four weeks vacation

Inclusive culture

Volunteering days

Social events

Job summary

SilverChef USA is seeking an Account Manager to drive growth across the Charlotte, NC market by building strong relationships with equipment dealers and supporting hospitality businesses.

This field-based role offers onboarding and coaching from an experienced sales team, with base salary plus commissions, potential bonus, and travel to partners.

Ideal candidates have 1+ year in hospitality or sales, strong communication, and a proactive mindset to grow the dealer network.

Qualifications

• 1+ year of hospitality or customer-facing sales experience.
• Strong communication and interpersonal skills.
• Proactive, go-getter mindset with ability to learn quickly.
• Ability to manage time and stay organized in a field-based role.
• Interest in growing a career in sales, business development and helping customers succeed.

Responsibilities

• Build influential relationships with equipment dealers and become their trusted partner for Rent-Try-Buy financing.
• Grow the dealer network by identifying, engaging and onboarding new partners in the market.
• Train dealer teams on Rent-Try-Buy and customer positioning.
• Conduct regular in-person and virtual meetings to strengthen engagement and uncover growth opportunities.
• Help dealer sales teams integrate SilverChef financing into their sales process.
• Drive deals forward with partners to progress opportunities to funding.
• Collaborate with Customer Support, credit, funding, and operations for a smooth customer experience.
• Stay active in the market through networking and ongoing partner engagement.

Skills

Relationship building

Communication

Field-based selling

Time management

Proactive learner

Job description

At SilverChef, we do things differently. We're on a mission to disrupt and transform the nearly $100 billion industry. For 40 years, we've led the way in equipment financing, helping hospitality businesses access the tools they need to succeed and achieve their dreams through innovative equipment financing solutions.

Our flagship product, Rent-Try-Buy, is the first of its kind in the U.S. providing foodservice operators freedom and flexibility to try, change, or upgrade equipment before committing to ownership. Combined with our cutting-edge digital platforms, we make financing simple, fast, and accessible.

As a Certified B Corporation, we balance profit with purpose and are proud to be ranked among the Top Inspiring Workplaces globally. We work with thousands of restaurant owners each year across the U.S., Canada, Australia, and New Zealand fueling their growth while driving success for our valued equipment dealer partners. We've invested over $2bn in hospitality businesses worldwide - and we're just getting started.

Join us and be part of an organization that values impact, inclusivity and growth.

About the Opportunity:

We're looking for an Account Manager to drive growth across the Charlotte, NC market by building strong relationships with equipment dealers and supporting hospitality businesses.

This role is ideal for someone with hospitality or customer-facing experience who is looking to move into a relationship-driven, commercial role. You will take a hands-on, field-based approach to developing partnerships, supporting customers, and helping businesses access flexible financing solutions. The role plays a critical part in expanding SilverChef's footprint across a broad U.S. geography as the business continues to scale.

You'll be supported from day one with structured onboarding, on-the-job training, and ongoing coaching from a collaborative and experienced sales team, helping you build confidence and develop your skills.

In this role, the key responsibilities include:

• Build influential relationships with equipment dealers, becoming their trusted partner for flexible Rent-Try-Buy financing, and day-to-day point of contact.
• Grow the dealer network by identifying, engaging, and onboarding new partners in your market
• Support and enable partners by training dealer teams on Rent-Try-Buy and how to position it effectively with customers
• Conduct regular in-person and virtual meetings to strengthen engagement and uncover growth opportunities.
• Assist dealer sales teams in integrating SilverChef financing solutions into their everyday sales process.
• Drive deals forward by working closely with partners to progress opportunities through to successful funding
• Collaborate internally with Customer Support, credit, funding, and operations teams to deliver a smooth and efficient customer experience
• Stay active in the market through regular in-person meetings, networking, and ongoing partner engagement

What You’ll Need to Succeed:

• 1+ year of experience in hospitality (e.g., server, bartender, or other front-of-house roles), with a strong understanding of restaurant operations
• OR 1+ year of experience in sales, account management, or other customer-facing roles
• Confidence in building relationships and engaging customers face-to-face
• Strong communication and interpersonal skills
• A proactive, "go-getter" mindset with the ability to learn quickly
• Strong time management and organizational skills in a field-based role
• A genuine interest in growing your career in sales, business development, and helping customers succeed

Other Requirements:

• Valid driver's license and access to a vehicle
• Willingness to travel locally, including occasional overnight stays

Compensation:

• Base salary + monthly commissions + semi-annual bonus + car allowance

The Perks:

• Competitive salary + semi-annual performance bonus
• Car allowance to support travel and relationship-building
• Flexible work options to support work-life balance
• Four weeks' vacation plus sick leave
• Inclusive, award-winning culture where you can bring your authentic self to work
• Two paid volunteering days annually to give back to the community
• Social events and team gatherings to stay connected

Our Commitment to Diversity:

SilverChef provides a welcoming environment where our people can bring their authentic selves to work each day. We value diversity of culture, ethnicity, race, gender identity, nationality, age, color, religion, disability, sexual orientation and beliefs because diverse perspectives make for better decision-making, enhanced problem-solving and brilliantly creative teams.