Account Manager

Appone; Broken Arrow (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Paid holidays

Paid vacations

Monthly bonus

Job summary

Wallace Finance is seeking an Account Manager to provide outstanding customer service and assist with loan payments and processing. The role supports branch operations across multiple states and offers opportunities for bonus earnings.

You will interact with customers in person or by phone, help with loan documents, and maintain positive relationships while guiding clients through the loan lifecycle. Occasional travel may be required; full-time position.

Qualifications

• Experience in customer service or sales preferred.
• Friendly and outgoing demeanor required.
• Strong communication skills and ability to build relationships.

Responsibilities

• Provide quick and friendly customer service in person or over the phone to answer questions or accept loan payments.
• Prepare loan documents and manage the application process.
• Create and maintain positive customer relationships and keep customers updated on loan status.
• Contact customers to help them catch up on overdue payments.
• Partner with Management to maintain branch operating standards and grow the business.

Skills

Customer service

Communication

Sales

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you!

Wallace Finance is looking for a friendly and outgoing Account Manager who can provide outstanding customer service!

Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing!. We have been in the small consumer loan business since 1980.

Why Wallace Finance?

• Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members
• 401(k) plan including company match
• Paid holidays and vacation time
• Monthly bonus opportunities

Account Manager Role Responsibilities include:

• Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
• Preparing loan documents and managing the application process
• Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
• Contacting customers to help them get back on track if they have overdue payments
• Partnering with Management to maintain branch operating standards and grow the business

This position may require occasional travel.

Full-Time/Part-Time Full-Time