Account Manager

Wallace Management Company LLC; Florence (AL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match

Paid holidays and vacation

Monthly bonus opportunities

Job summary

Wallace Finance in Florence, Alabama seeks an Account Manager to deliver outstanding customer service, process loan applications, and post payments. You will build positive relationships with customers in person or over the phone.

This role may require occasional travel, and Wallace Finance offers competitive benefits including health/dental/vision, a 401(k) match, paid holidays, vacation time, and monthly bonus opportunities.

Qualifications

• Friendly and outgoing customer service
• Ability to explain loan processes clearly
• Strong communication and relationship-building skills
• Detail-oriented with paperwork handling

Responsibilities

• Provide quick and friendly customer service in person or over the phone to answer questions or take and post loan payments
• Prepare loan documents and manage the application process
• Create and maintain positive customer relationships and update customers on loan status
• Contact customers to help them get back on track if payments are overdue
• Partner with Management to maintain branch operating standards and grow the business

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you!

Wallace Finance is looking for a friendly and outgoing Account Manager who can provide outstanding customer service!

Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing!. We have been in the small consumer loan business since 1980.

Why Wallace Finance?

• Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members
• 401(k) plan including company match
• Paid holidays and vacation time
• Monthly bonus opportunities

Account Manager Role Responsibilities include:

• Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
• Preparing loan documents and managing the application process
• Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
• Contacting customers to help them get back on track if they have overdue payments
• Partnering with Management to maintain branch operating standards and grow the business

This position may require occasional travel.

Full-Time/Part-Time Full-Time